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At Tokyo Disneyland and every other embodiment of Disney’s Magic Kingdom, the staff are all referred to as “cast members.” It may seem strange at first to refer to the people sweeping the sidewalks and answering phones the same way you would an actor in a play, but the fact is that all the theme park is a stage and the staff are but players, doing all they can to make the magic of Disney come alive. It’s their primary job to bring a sense of joy and wonder to every last visitor to the park, and yet the magic can manifest itself in some truly surprising ways! Here are a few of the first-person accounts given by people impressed by the Tokyo Disneyland cast.

Experiencing the magic

“I ordered a dish at one of Disneyland’s restaurants, and it came with a boiled egg that had a yolk shaped like Mickey Mouse. Impressed, I asked the staff, ‘How do you do that?’ Their response to me was, “I’m not sure. It’s truly magic!”

“Earlier, my friend was working on a research project and wanted to know how much electricity Disneyland uses each day. However, when she asked the PR personnel directly, they answered, ‘Disneyland does not use electricity. It runs on magic.’ And yet the attractions shut down whenever there’s a power outage…”

“When I rode on Splash Mountain at Disneyland, I accidentally dropped a special ring from my mother into the water. I thought that it would never be found, but several days later I received a call that they had the ring. I asked them how they did it, and they told me, ‘This is the Magic Kingdom.’ They wouldn’t give me any other details, but I’m convinced that it was a team of 30 divers sifting through the seaweed to find my one ring.”

Kindness from the cast

“A while back my kid lost one of his shoes at Disneyland. I didn’t think that we would get it back, but I went to the lost and found service counter nonetheless. A few hours later, I got a call on my cell phone saying that they’d found the shoe. Hoping to show my gratitude, I asked which cast member I should give thanks to for finding it. They didn’t answer my question but instead said ‘Mickey will deliver it straight to you.’ The gesture moved me quite deeply.”

“Walking through Disneyland, I saw a young girl who was crying and raising a large fuss. In an attempt to calm the child, her mother said ‘Look over there. It’s Alice.’ The character, who just happened to be walking nearby, came over to the child, knelt down, hugged her, and began soothing her in a calm, sweet voice. The Disneyland cast is really something.”

“So I was in line for a ride at Disneyland, and in front of me was a married couple. The wife was noticeably pregnant, and when the pair made it to the front of the line, the attendant helping people onto the attraction asked “Three riders?” The woman looked startled and confused, but then laughed and smiled brightly as she confirmed, “Yes, three.”

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Even the cleaning staff are on top of it!

“I saw a member of the sweeping staff and asked what they were doing. ‘Collecting stardust,’ they said.”

“I got a comment from Disneyland’s cleaning staff. ‘I’m not picking up trash. I’m throwing away people’s regrets.’ This gives me a strange feeling.”

“I saw a young staff member who was picking up trash and said to him, “I take it you’re collecting dream shards.” He smiled brightly and responded, “Dreams can never be broken, and they do not splinter.”

“I dropped my popcorn in Disneyland and made a big mess on the sidewalk. Apologetically, I informed a staff member and they told me, ‘No need to worry. Chip and Dale will come by to eat it. It will make them very happy.’”

Though occasionally the main star can have a slip-up

“I saw Mickey trip when I was at Disneyland and overheard him say, ‘Oh, shit!’”

“At Tokyo Disneyland, the cast member playing Mickey suffered a heat stroke and collapsed, but they couldn’t remove him from the suit without breaking the illusion, so Goofy and Donald had to come and carry him away.”

Now that’s it for the stories, but how about some good Disneyland trivia?

  • If you tell a member of the Disneyland cast that it’s your birthday, they’ll give you a special sticker to wear on your clothes, which will give you priority when meeting characters in the park.
  • Japan does not yet recognize same-sex marriages and is more or less ambivalent toward the idea of gay couples. However, Tokyo Disneyland Hotel, its three affiliated hotels, and Cinderella’s Castle can all be reserved for same-sex weddings. If they wish, both parties may wear either tuxedos or wedding gowns for the ceremony.
  • They say that Disneyland is such a sanitary place that there’s not a single rat in the park, not counting the company’s mascot characters, of course.
  • It’s said that if you shoplift from a store within Disneyland, you will not be apprehended right away. You may continue to ride the rides and enjoy the shows, but the moment you leave, you will be stopped and told that “the dream ends here.”
  • For a year following the great Tohoku earthquake of 2011, any person with a ticket or stub for March 11, 2011, the day of the quake, was given a complimentary ticket into the park.
  • If you write a letter to a Disney character, you will receive a postcard response from them. Just send your letters to the following address: [Character’s Name], Tokyo-to Chiba-ken Urayasu-shi Maihama 1-1 Tokyo Disneyland, 279-8511
  • Even though there are Disneyland Parks in multiple countries across the globe, there is an illusion of there being only one Mickey Mouse. All world-wide appearances by the big mouse are scheduled such that he never appears in multiple places at the same time. If you ever spot Mickey in the park, then know that he is not present in any other of the world’s parks.

I wonder if our readers could add to this list. Let us know if you have had any interesting interactions with the cast at a Disney park! Is there a bit of interesting trivia you’d like to share? We’d love to hear your thoughts and stories in the comments section!

Source: Naver Matome (Japanese)
Images: nemonemu on Twitter, Facebook