Compared to some of the cooler or more elegant-sounding parts of Tokyo, like Jiyugaoka (“Freedom Hill”) or Akihabara (“Field of Autumn Leaves”), the Shinagawa neighborhood has a pretty dull name, meaning essentially “Merchandise River.” Still, you have to admit it’s appropriate. Located near the mouth of the Sumidagawa river, for generations Shinagawa has seen plenty of cargo ships sail past as they ferry goods in and out of Tokyo’s ports.
The name even works in a figurative economic sense, as Shinagawa Station is a major rail hub that thousands of workers pass through every day on their way from their homes in the suburbs to their offices downtown. The facility is designed to keep passengers efficiently flowing in and out, but this morning the “river” got blocked due to a problem with the trains, resulting in perhaps the most crowded scene of rush hour in Japan that we’ve ever seen.
While Japanese business norms mean plenty of overtime, most offices still start around nine in the morning. Factor in an average one-way trip of one hour for most people working in downtown Tokyo, and that means that somewhere between 8 and 8:30 is the absolute peak commuting time.
Shinagawa Station sees an especially large number of passengers at that time, since it’s a transfer station for the Yamanote loop line that runs around the center of the city. Located at the southeastern edge of downtown, Shinagawa serves as the primary access point to the Yamanote Line not just for residents of suburban Tokyo, but also for many commuters coming from Kawasaki, Yokohama, and other cities to the south of Japan’s capital.
But as reliable as Japan’s public transportation system is, even here things occasionally go wrong. At 8:07 on Friday morning, Japan Railways stopped the trains on the Yamanote Line to investigate an unspecified safety issue, right when many people were making their way through Shinagawa Station. How many people?
This many:
https://twitter.com/hunahunasaori/status/649731258004566016 https://twitter.com/rencho0O/status/649730816772173824With the flow of passengers brought to a halt, the part of the station passengers traverse on their way to transfer to the Yamanote was transformed into a sea of humanity.
▼ Or a wall of humanity, depending on the angle you look at it from.
https://twitter.com/nue96xxx/status/649731409876152320品川が凄いことになってるw pic.twitter.com/Bea9lIYCq3
— 伊藤 優希 (@yuuchamasan) October 1, 2015
Service was eventually restored, but the build-up of passengers waiting to get on the trains made the platforms and station interior as crowded as the inside of the carriages.
▼ “Things are crazy at Shinagawa Station! I can hardly breathe.”
品川駅どえらいことなってる。
— yamachan. (@spyamachan) October 1, 2015
息苦しい。 pic.twitter.com/xregv9woQG
▼ “Shinagawa Station is so gross right now (ーー;)”
https://twitter.com/yuu_hiroc/status/649731291735130113▼ “At Shinagawa’s Yamanote transfer area. I can’t move (^_^;)”
山ノ手品川なぅ。
— さんり@エリチカ (@icedollp4) October 1, 2015
動けない…(^_^;) pic.twitter.com/Ylbb3Ek0SB
One of our unlucky workers actually got stuck in this mess (he might even be mixed in somewhere with the sizeable portion of Japan’s population seen in these photos. How did he describe the ordeal?
“Shinagawa Station is already one of the busier stations in Tokyo, but I certainly wasn’t expecting this kafka-esque nightmare when I entered the ticket gates this morning.”
品川駅大混雑 pic.twitter.com/xsQNheqDaK
— sasakimos (@sasakimos) October 1, 2015
Thankfully, inconveniences of such a massive magnitude are few and far between when using Japan’s trains. In the event that you do find yourself stuck in such a situation, please remember to stay calm, follow the instructions of the station employees, and kill time by reading RocketNews24 on your smartphone.
Source: Jin

Tokyo trains shut down at rush hour, turn Shinagawa Station into a crazy solid block of commuters
Hypnotic moving map of Tokyo’s crazy rush hour trains almost makes them relaxing【Video】
Typhoon Faxai causes commuter chaos during peak hour in Japan【Pics & Video】
November snow falls in Tokyo for first time in 54 years, causes chaos for peak hour commuters
Japanese vending machine sells freshly squeezed lemon juice with a futuristic light show
Air-conditioned dress shirts arrive in Japan to save working professionals from sweltering heat
Coco’s Japan is very confident in their chilled ramen, but should they be? [Taste test]
Tokyo’s Haneda Airport airlines announce stricter luggage check-in deadline for domestic flights
Studio Ghibli’s No Face twirls to sound of Spirited Away’s theme song in beautiful accessory box
Pokémon Center Online designates first Pokémon items that will require Japanese ID card to buy
Pokémon comes to McDonald’s Japan for new Happy Meals toys, brings every generation’s starters
Is covering your entire upper body with cooling strips enough to fend off Japan’s summer heat?
7-Eleven Japan rethinks convenience store sandwiches with a wild new choc-mint variety
Sanrio characters join forces with your favorite Japanese snack mascots as prizes at Family Mart
Tokyo’s newest viral dessert is like a Japanese parfait inside a bread bun [Taste test]
Starbucks Japan releases first-ever gacha capsule toys, featuring iconic menu items as plush coffee charms
7-Eleven Japan adds new chocolate fruit gummies to its sweets range, but are they worth the hype?
Kyoto receives more foreign tourists than ever before, but fewer visitors say they’ll return
7-Eleven Japan now offering baked-in-store pizza by the slice with two very different topping sets
Starbucks Japan opens new store inside historic seaside quarantine station near Tokyo
Foreign tourists in Japan eat far more rice than previously thought, according to new data
Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
Tokyo subway installing new ticket gates that don’t accept payment through Suica or other IC cards
Japan now has human refrigerators inspired by Japanese vending machines
Hatsune Miku collaborates with Hokusai’s art in new Vocaloid ukiyo-e illustration series [Pics]
New Shinkansen luggage drop-off system begins in Japan, making train travel even easier
Studio Ghibli releases anime T-shirts that pay homage to one of Hayao Miyazaki’s most personal films
Family Mart opens new “Famima” flagship store in Tokyo that’s like a tourist attraction
Uniqlo looks back to the very start of Pokémon with new black-and-white pixel art T-shirts[Pics]
Japanese Shinkansen becomes an overnight hotel for three nights this summer
Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Yamanote Line train temporarily suspended after carriage fills with smoke in Tokyo
Commuter chaos around Tokyo during peak hour after Typhoon Trami hits Japan 【Pics & Video】
Tokyo partially shut down busiest train line, 3,200 workers fought clock on platform project【Vid】
Tokyo travel alert: City’s most important train line shutting down for construction this weekend
Filled to bursting point? Rush-hour crush on Tokyo subway leaves train with broken window
Osaka earthquake hits city during peak hour, passengers freed after trains suspended
Ultra-luxurious breakfast bus will give Tokyo commuters a break from the hell of rush-hour trains
Rush hour trains in London are worse than Tokyo, according to our Japanese-language reporter
These are the 11 most crowded trains in Japan…and surprise! They’re all in the Tokyo area
Amazing time-lapse-style video shows 150-year history of the growth of train stations in Japan
The time someone pooped next to us on the train during Tokyo rush hour, and we tried to be nice
Tokyo subway bribes people with free noodles to get them to take earlier, non-rush hour trains
What are Tokyo trains at rush hour really like? Check out our eyewitness account!【Video】