
Don’t be alarmed if you see a pair of optic sensors peeking from behind the beverage rack.
For years now the convenience store industry in Japan has been facing a labor crisis. Rapid expansion and demanding conditions have made it hard to find sufficient staff and help wanted posters have become permanent fixtures on many locations of chains such as Lawson, 7-Eleven, and Family Mart.
In response, the chains have been looking to technology for help. Lawson is currently testing self-payment systems and Family Mart has enlisted the help of Model-T.

Designed by Japanese robotics firm Telexistence, Model-T is remote controlled by a human equipped with a VR set using their “Augmented Workforce Platform.” In the following trial video, a young man pilots a Model-T in Tokyo’s Tshima Ward while he himself is sitting in the Telexistence office eight kilometers (five miles) away in Minato Ward.
In this demonstration, the Model-T is stocking drinks which would normally require at least two workers on site so that one person could watch the counter. In this way, however, a single robot operator could keep the drinks stocked at several locations throughout the day while the in-house staff focus on the customers.
And perhaps the best part is that the Model-T has a kick-ass, cat-monster, RoboCop 2-reject appearance that’s way cooler than a lot of the doughy, impotent-looking robot designs Japan tends to put out these days.
▼ Sorry Pepper, but it’s true…

The response online was generally welcoming as well, with many hoping to see a cat-bot working in a conbini near them soon.
“I would love to see a remote-controlled robot working at a convenience store!”
“Why do they have it working in the back? I want to see it.”
“The speeds seems to be a problem. I wonder if it’s really more cost-effective than humans.”
“Convenience stores can’t seem to hire anyone these days, so this will almost certainly happen.”
“I tried going to Toshima to check it out but I couldn’t see past the drinks.”
“They should make the robots look like Famichiki Senpai.”
“This is amazing. I would love to have a robot go out and do all my stuff for me.”
“They should set it up so that people can get items for games by working at Family Mart.”
“Why does it look like the grandpa in Tekken?”
This project is also in-line with the Japanese government’s moonshot initiative to have most labor converted to robot avatars that can be piloted by people of all ages and physical limitations by 2050.
In the meantime, by the year 2022, Family Mart plans to have Model-Ts in up to 20 locations as the speed and accuracy of the system is improved, and from there gradually roll them out to all stores.
I, for one, welcome our new robotic stockers.
Source: Telexistence, FamilyMart, Impress Watch, Hachima Kiko
Top image: YouTube/Telexistence Inc.
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!

Convenience store Family Mart employs its first robot stocker
Remote-control VR robots to start working in Japanese convenience stores this summer
Convenience store robot pilots wanted, wages start at 1,450 yen per hour
7-Eleven showcases its newest robots for cleaning, stocking, and customer service
What’s it like to shop at Family Mart’s first “unmanned convenience store” in Japan?
New Kyoto Converse sneakers celebrate Japan with traditional kimono fabrics for your feet
Japan is so hungry for workers it used up its five-year visa quota in record time
Studio Ghibli launches huge new anime movie T-shirt collection with special design details
Shinkansen operator apologizes for three-minute delay because conductor was napping
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
The dream of riding Final Fantasy Chocobos is coming to Tokyo VR centers
What makes a good boss in Japan? Workers sound off in survey
Visiting Tokyo’s newest unmanned Self Cafe in Shibuya
We test Daiso’s new storage container to see if it keeps rice fluffy even after freezing
The new Ranma 1/2 anime is here! So is it worth watching?【SoraReview】
Brand-new Pokémon manhole covers coming to help the recovery of a disaster-stricken part of Japan
Japan’s awesomely beautiful Alpen Route snow corridor is now open
Move aside, convenience store egg sando – there’s a better version of the iconic sandwich in Japan
Pikachu to cuddle with kimono-clad beauty on Tokyo street as part of flower art event
Pokémon hot spring footbath opening in Japan this spring
Injuries on stairs in Tokyo highlight an overlooked design flaw
Japan’s popular bead bonsai kit is as beautiful as it is gruelling to make
Studio Ghibli croquettes not to eat, but to keep your stuff in, going on sale in Japan[Photos]
Wisteria season starts early with blooming of Japan’s Great Wisteria in its beautiful garden
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Japan now has a special desk for people who work at home with a pet cat[Photos]
Japan’s best conveyor belt sushi restaurant of seven years ago has now, finally, come to Tokyo
Famous Tokyo cherry blossom spot installs view-blocking screens to fight overcrowding[Video]
Uniqlo announces new T-shirts for One Piece, Naruto and more for manga publisher’s 100th birthday
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
We taste makunouchi bento at four Japanese convenience store chains【Taste comparison】
Japanese company wants you to use a remote-controlled robot to visit Grandma, go shopping【Video】
Japanese convenience store allows use of initials on name tags to prevent harassment by customers
Family Mart bartender robot Milly is here to serve you coffee…but not in Japan
97 percent of Kumamoto convenience stores open for business just three days after major quakes
Which Japanese convenience store sells the best pizzas?【Taste test】
Which Japanese convenience store sells the best beef stew?【Taste test】
Which Japanese convenience store sells the best onigiri rice balls?【Taste test】
Which Japanese convenience store sells the best butter chicken?【Taste test】
Deep-fried delight – Taste testing the menchi katsu from four Japanese convenience store chains
Japanese convenience store showdown – Who’s got the best ikura rice balls?【Taste test】
Ramen egg showdown! Which Japanese convenience store makes the best nitamago?【Taste test】
This Japanese convenience store in Tokyo has a Subway inside it
Which Japanese convenience store has the best miso vegetable stick pack?【Taste test】
Are Japanese convenience store sandwiches scamming us with their fillings?