
10 things to think about before taking your trip to Japan.
Japan is an amazing place to visit. Whether you want to see historical architecture, modern pop culture, breathtaking natural scenery, or just eat some really, really good food, Japan’s myriad wonders have turned it into a top destination for international travelers.
Of course, Japan isn’t perfect, and so not every trip to the country is nonstop enjoyment. Japanese inbound tourist-focused travel website Good Luck Trip recently conducted an online survey asking people who’ve visited Japan what sort of inconveniences or problems they encountered. Responses were collected from 891 participants (106 using English, 102 Korean, 103 simplified Chinese, and 580 traditional Chinese), and the organizers have released the top 10 results.
Let’s take a look at the top 10.
1. Wi-Fi environment (31.5 percent of respondents)
2. Not being able to communicate with facility staff (20.2 percent)
3. Lack of non-Japanese signage and difficulty understanding it (17.5 percent)
At the top of the list, chosen by 31.5 percent of respondents, is “the Wi-Fi environment.” Free Wi-Fi in public spaces isn’t as easy to find in Japan as it is in some other countries, and when entertainment facilities or restaurants do offer it, signage for it usually isn’t very prominent, and the explanations are often only in Japanese.
Speaking of language barriers, the number-two problem foreign travelers ran into was “not being able to communicate with facility [restaurants, shops, etc.] staff,” followed by “lack of non-Japanese signage and difficulty understanding it.” While major shopping centers and chain restaurants often have information desk receptionists and menus that can provide guidance in English, Chinese, or Korean, smaller independent businesses often only have Japanese-speaking staff.
▼ And, as anyone who’s traveled much in Japan can tell you, even when translations are provided they’re not always the most easily intelligible.
4. Difficulties using public transportation (approximately 16 percent)
5. Lack of trash cans (approximately 16 percent)
Number 4 is a bit of a headscratcher, as Japan’s public transportation system is regularly praised by overseas visitors for its punctuality, convenience, and cleanliness. The vagueness of the category doesn’t offer much of a hint as to what the specific complaints were. Maybe it’s an extension of the language barrier-related problems mentioned at numbers 2 and 3 on the list, or maybe it’s just a matter of how navigating a dense train and subway network in a town you’ve just arrived in as a tourist is always a little tricky, regardless of the country you’re in.
Japan’s lack of public trash cans is something visitors have been grumbling about for decades. Oddly enough, it’s more or less a non-issue for locals. Japan generally finds it unmannerly to eat while walking, so most snacks are consumed either at the store where they were purchased (and where trash can usually be thrown away) or at home, and on those occasions that Japanese people are going to be eating in a park or something, it’s a decision they usually make with the understanding that they’re going to need to carry their trash home with them.
6. Difficulty using mobile payment apps (approximately 15 percent)
7. Difficulty using credit/debit cards (approximately 15 percent)
8. Lack of places to smoke/understanding where to smoke (approximately 14 percent)
9. Exchanging currency (approximately 14 percent)
10. Discount train/subway tickets (approximately 9 percent)
Next we have a pair of complaints connected to Japan’s continuing love of cash, or really three if we count difficulties in finding a place to exchange foreign currency. It’s worth noting that cashless payment apps are becoming more common in Japan, but that doesn’t necessarily meant that whatever platform you normally use in your home country will work in Japan.
Lack of places to smoke is a confusing entry, as even though Japan has been expanding restrictions on where smoking is allowed, many buildings have dedicated smoking rooms, and there are also smoking spaces set up near many train stations. Similarly, the nature of the abstract “discount train/subway tickets” problems is a little hard to suss out, seeing as how Japan has a huge assortment of discounted and unlimited-ride tickets offered at the city, regional, and national levels, but maybe the complaint is about the difficulties travelers had in figuring out which was best for them.
Luckily, there are ways to avoid or alleviate most of these issues. Most major sightseeing areas have tourist assistance desks that can provide guidance in English or other non-Japanese languages, including helping you understand how to get where you need to go on the train. Japan’s low crime rate means there’s relatively little risk to exchanging a large sum of cash at the airport and carrying a lot of it on yourself so you don’t have to worry about whether or not a roadside taiyaki stall is equipped to accept your credit card or payment app. And as for the lack of trash cans? Stop in any Daiso or other 100 yen shop, get yourself a pack of plastic bags, and put a few in your bag every day before you go out sightseeing in case you don’t find a trash can until you’re back at your hotel.
Because even if Japan isn’t a convenient place to travel 100 percent of the time, it is 100-percent worth traveling to.
Source: PR Times
Top image: Pakutaso
Insert images: Pakutaso, SoraNews24, Pakutaso (2, 3)
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!





Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
The top 10 annoying foreign tourist behaviors on trains, as chosen by Japanese people【Survey】
Japan’s top 10 food travel destination prefectures【Survey】
Foreign tourists in Japan break inbound fall tourism record, are spending their money differently
Japanese avoiding domestic travel as foreign tourists increase, possibly creating vicious cycle
Visiting Japan’s Gyarados Pokémon park in the city with a special connection to Magikarp【Photos】
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Majority of Japanese women in survey regret marrying their husband, but that’s only half the story
Japanese vending machine serves up unique drinks at four Tokyo train stations
The best Japanese cosplayers from Day 3 of Winter Comiket 2019【Photos】
The Yellow Lucky Bag from Village Vanguard is so bad it may damage Japan-US relations
Is the all-you-can-eat KFC buffet in Tokyo really as good as they say it is?
Move aside, taiyaki! Mucchan Manju in Asakusa is the newest food trend we need to jump upon
Kimono snowboarder captivates Internet with awesome Coming of Age Day video【Video】
Awesome website allows you to make your own Dragon Ball character, battle other fighters
Starbucks Japan releases new Frappuccino and latte for Valentine’s Day
Massive manga collaboration bringing 100 years of Shueisha manga to Uniqlo T-shirts【Photos】
Totoro cream puffs and Catbus cookies are finally available in downtown Tokyo
Japan’s kid-friendly ski program is now selling Pikachu snowboards for a limited time only
Japanese women showing rebounding interest in giving Valentine’s Day chocolate【Survey】
McDonald’s Japan releases a Mushroom Mountain and Bamboo Shoot Village McFlurry
Ramen restaurant’s English menu prices are nearly double its Japanese ones, denies discriminating
10 times to avoid traveling in Japan in 2026
Starbucks Japan ready to get Year of the Horse started with adorable drinkware and plushies【Pics】
Our 52-year-old pole dancing reporter shares his tips for achieving your New Year’s exercise goal
7-Eleven Japan starts new temporary luggage storage service in over 300 branches
Disillusionment at Tsukiji’s tourist-target prices led us to a great ramen restaurant in Tokyo
Japan may add Japanese language proficiency, lifestyle classes to permanent foreign resident requirements
Lacquerware supplier to emperor of Japan and Pokémon team up for new tableware
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Updated cherry blossom forecast shows extra-long sakura season for Japan this year
9 ways Tokyo could become more foreigner-friendly in time for the 2020 Olympics
Survey reveals Japan as the top travel destination for Southeast Asians, but not for Westerners
Kyoto study finds nearly 500 translation errors for foreign tourists, new guidelines released
Foreign population in Japan hits record high as Japanese population falls to record low
More foreign tourists than ever before in history visited Japan last month
Over 30 percent of surveyed Japanese managers feel intense stress from working with foreigners
Tokyo considering law requiring more trash cans following litter increase in heavily touristed area
Japanese conductor apologizes for “inconvenience of many foreign passengers being on the train”
Foreign tourists spending at Japanese department stores dropping rapidly, study says
Foreigners living in Japan have surprisingly old top Japanese karaoke song picks in survey
Japan’s top 10 travel experiences in the sky【Survey】
Sushi passed up by ramen in survey of foreign tourists’ favorite thing to eat in Japan, but why?
Kyoto experiencing problems with foreign tourists not paying for bus fares, but not on purpose
Foreign travelers now spend more money in Japan than ever before, surprise country at top of list
Foreign tourists pick the top 10 must-visit museums in Japan
“Foreign travelers are Japan’s guests” – Governor against charging tourists more than locals
Leave a Reply