ticket machine

Ticket machine at Japanese train station surprises everyone with its rudeness【Video】

In a society that prides itself on polite customer service, this ticket machine stands out for its hilariously impolite treatment of customers.

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Secret Walls in the Subway: Japanese Customer Service at its Best

Japan has a way with customer service. From elevator ladies whose only job is to push the floor buttons to shop keepers who greet every patron with a hearty I rasshaimase (Welcome!), there’s no shortage of examples of great service. One such example has crept up from the depths of the subway to surprise and delight the people of the Internet: secret walls!
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