customer service
Keep your saliva in your mouth, not on things other people are going to touch, taxi company says.
Cashier follows customer’s request to the letter but still gives him the last thing he expected.
Guidebooks love to say it’s because Japanese people think tipping is rude, but that’s not even close to the whole story.
Leaping into action and clearing Japan’s already high bar for customer service in an amazing way.
Family Mart relaxes customer service rules in recognition of clerks who aren’t native Japanese speakers, also allows dyed hair.
At Lawson convenience stores, they’ll hand you your coffee, and you’re gonna like it, dammit.
When you stop and think about it, putting pictures of cockroaches on a product for people who hate them is kind of a weird strategy.