customer service
Keep your saliva in your mouth, not on things other people are going to touch, taxi company says.
Cashier follows customer’s request to the letter but still gives him the last thing he expected.
Guidebooks love to say it’s because Japanese people think tipping is rude, but that’s not even close to the whole story.
Leaping into action and clearing Japan’s already high bar for customer service in an amazing way.
Family Mart relaxes customer service rules in recognition of clerks who aren’t native Japanese speakers, also allows dyed hair.
At Lawson convenience stores, they’ll hand you your coffee, and you’re gonna like it, dammit.
When you stop and think about it, putting pictures of cockroaches on a product for people who hate them is kind of a weird strategy.
MOST POPULAR
Now
We are all Son Goku in this heartwarming, nostalgic Dragon Ball Z Kakarot commercial
Japanese artist shows difference between erotic manga for men vs. women in simple side-by-side
J.J. Abrams tells us fan-fav Jedi may make first-ever live-action appearance in Rise of Skywalker
Otaku in Japan in danger of losing their virtual anime girl wives due to hologram tech upgrade
New mouthwatering beef katsu sandwich served in Shibuya, but only good for 30 minutes?!【Photos】
Do-it-yourself funeral kits go on sale in Japan
Japanese man’s son claps back to his lecture about too much YouTube time, starts media debate
This holiday season, Japan lets you skip Christmas lights and see Evangelion lights instead【Vid】
Get a “playful” look with the new Kirby clothing collaboration
We try a Japanese bread named after a calligraphy ink stick
Weekly
Japan announces Kanji of the Year for 2019, and it was really the only logical choice
An entire Tokyo anime company has apparently disappeared, leaving artists unpaid for their work
Japan’s bonenkai parties are the worst thing about the end of the year. Here’s how to fix them- J.J. Abrams tells us fan-fav Jedi may make first-ever live-action appearance in Rise of Skywalker
- We are all Son Goku in this heartwarming, nostalgic Dragon Ball Z Kakarot commercial
First-time Pokémon player has an extra-dark theory about how to make money in Sword and Shield
AKB48’s final original member, who had to shave her head, is leaving the group
Yoshiki makes surprise appearance at Kiss concert in Tokyo 【Video】- Otaku in Japan in danger of losing their virtual anime girl wives due to hologram tech upgrade
A wild collab appears between Yoshinoya and Pokémon
Monthly
- Japan announces Kanji of the Year for 2019, and it was really the only logical choice
We visit the new all-you-can-eat KFC buffet restaurant in Tokyo
Harajuku Station will be demolished after the Tokyo Olympics and Paralympics- An entire Tokyo anime company has apparently disappeared, leaving artists unpaid for their work
Japanese lawyer comments on legality of tattoo ban at hot springs, netizens share thoughts too
That time we got imprisoned in a Tokyo hostess bar- Japan’s bonenkai parties are the worst thing about the end of the year. Here’s how to fix them
- J.J. Abrams tells us fan-fav Jedi may make first-ever live-action appearance in Rise of Skywalker
Manga about 40-something man’s relationship with daughter’s schoolgirl friend sparks controversy
Vandalism on rise at Japanese shrines as pro-Hong Kong protest prayer boards are defaced
Yearly
Microsoft Japan’s experiment with 3-day weekend boosts worker productivity by 40 percent
Japan’s cheapest hotel charges just 130 yen (US$1.20) for a room, with a huge, no-privacy catch
Five reasons not to live in Japan (as chosen by Switzerland’s perviest otaku)
PewDiePie buys house in Japan, calls it “a dream come true”
Naruto’s author Kishimoto reveals what characters’ names would’ve been if editor didn’t intervene
Japanese Mame Shiba Inu banknote design pays homage to nation’s beloved dog
Why do Japanese toilets have double hooks on their doors?
Japanese Phantom Cheesecake: A sweet so popular 2,000 sold in ten minutes
You can now turn your smartphone into a Pokémon Pokédex thanks to Bandai【Photos】
Uniqlo announces new line of awesome Dragon Ball T-shirts and hoodies【Photos】
RECOMMENDED STORIES
Do-it-yourself funeral kits go on sale in Japan
Japanese man’s son claps back to his lecture about too much YouTube time, starts media debate
This holiday season, Japan lets you skip Christmas lights and see Evangelion lights instead【Vid】
Get a “playful” look with the new Kirby clothing collaboration
We try a Japanese bread named after a calligraphy ink stick
New kids sets at Mister Donut come with adorable finger puppets from Pokémon Sword and Shield
Angry anime shopper tells store employees to “Die” 3,852 times in death threat emails
Rakuten Travel reveals the top 5 best-rated, off-the-beaten-track Japanese ryokan inns
What’s really for breakfast? 20 Japanese people give us a peek at their morning meal【Photos】
New cat-friendly homes in Japan come specially designed for felines
Japanese ninja group wants to hire new member, must have strong aura and mental fortitude
Japan announces Kanji of the Year for 2019, and it was really the only logical choice
Artist shares a glimpse of a world where the Pokémon Eevee is real
-
