
Let your smartphone take the guesswork out of finding your way around Shinjuku and Tokyo Stations.
Tokyo’s efficient rail system makes getting from one part of the city to another a snap. What’s not always so easy, though, is getting around the stations themselves.
Shinjuku Station, located on the west side of downtown, can be particularly intimidating for the uninitiated. It’s not just the busiest station in the city, but the entire world, with 3.6 million passengers making their way through the train and subway hub every day. Of those, roughly 750,000 are using East Japan Railways’ trains, so the company has released a new smartphone app to help them navigate the JR portion of Shinjuku Station.
The app is actually an updated version of a similar one released last year for Tokyo Station. The new edition can be used in either Shinjuku or Tokyo Stations, and can be configured for either English or Japanese menus and displays.
By utilizing positioning beacons placed throughout the station, the app can give users their approximate location within the structure. This can be a lifesaver for those unfamiliar with JR Shinjuku Station has over a dozen lines and several similarly named exits (the South Exit is different from the New South Exit, for example, just like the East Exit and Central East Exits are located in different places).
▼ Having the app display your current location with a bright blue dot…
▼ …will be a lot easier than trying to figure out where you are on a conventional map of Shinjuku Station.
Knowing where you are is only the first step in getting where you want to be, so the app can also prepare a route for you to in-station destinations, such as specific exits or platforms, with step-by-step directions and distances.
Users can also select from a list of specific amenities, including restrooms, ATMs, information centers, and long-distance ticketing counters, and have all nearby ones shown on the map.
▼ Red marks indicating the search results for wheelchair-accessible restrooms
Travelers with heavy bags will also appreciate the ability to check not only for lockers, but also get information on the size and number of vacant compartments.
▼ As indicated above the colored icons, five small lockers and 10 medium-sized ones are still available, while the large ones are all full.
And finally, if you’ve got an active social life, the ability to send a map of a set position to other users of the app is a God-send, since it lets you substitute a few taps on your smartphone for a half-dozen phone calls to ask “Where are you now?” when rendezvousing with friends.
Apparently, JR East has even more planned for the app’s final edition, which will be released next year. The preliminary version, though, which covers Shinjuku and Tokyo Stations, can be downloaded for free right now on Google Play and Apple’s App Store.
Sources: JR East, The Wall Street Journal Japan via Quartz
Top image: JR East (1, 2) (edited by RocketNews24)
Insert images: JR East (1, 2)







Tokyo starts massive renovation project for entrances to the world’s busiest train station
Navigate your way through Japan’s busiest train stations with Google Street View
Send a free drink to a friend with Japan’s newest coinless vending machines【Video】
Tokyo’s busiest train station partially evacuated as passageways, platforms fill with smoke【Video】
One of the busiest stations in Tokyo is changing the name on its signs, but not necessarily to make it easier for people to find their way around.
Tsujihan sushi bowl restaurant goes viral with foreign tourists, but is it worth the hype?
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
New Kyoto Converse sneakers celebrate Japan with traditional kimono fabrics for your feet
7-Eleven Japan’s cooked-in-store takoyaki is here! How does it fare against the street food king?
Kinotake Mother AI developed to study Japan’s divide between chocolate cookie snacks
Studio Ghibli launches huge new anime movie T-shirt collection with special design details
Hage? Yes, way! Artist assembles all-star line-up of all your favorite bald anime characters
Almost all Japanese women say they dislike random gacha/blind-box toys in survey
J-pop…maybe J-metal?…band Asunojokei blends genres, wins fans in Japan and abroad【Interview】
New survey reveals which Studio Ghibli heroine Japanese audiences relate to the most
Japan’s awesomely beautiful Alpen Route snow corridor is now open
Tifa’s Final Fantasy VII bar is going to pop up in real-world Tokyo
Brand-new Pokémon manhole covers coming to help the recovery of a disaster-stricken part of Japan
Studio Ghibli croquettes not to eat, but to keep your stuff in, going on sale in Japan[Photos]
Pokémon hot spring footbath opening in Japan this spring
Secret staff cafeteria in Tokyo is a hidden gem you won’t find in travel guides
Move aside, convenience store egg sando – there’s a better version of the iconic sandwich in Japan
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Wisteria season starts early with blooming of Japan’s Great Wisteria in its beautiful garden
Japan now has a special desk for people who work at home with a pet cat[Photos]
Japan’s best conveyor belt sushi restaurant of seven years ago has now, finally, come to Tokyo
Famous Tokyo cherry blossom spot installs view-blocking screens to fight overcrowding[Video]
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Crazy photo shows how Tokyo’s Shinjuku Station can be as confusing as a video game dungeon
Shitty Shinjuku – 30-meter streak of human turd spotted in Tokyo’s busiest train station
Tokyo train stations to host Super Mario box/character art displays to celebrate 35th anniversary
Japan goes from capsule hotels to capsule offices with free Wi-Fi, device charging in Tokyo
Tokyo’s labyrinthine Shibuya Station becomes a literal RPG dungeon in free smartphone game
New vending machines at Shinjuku Station emit scent, play projection mapping with your purchase
Harajuku Station will be demolished after the Tokyo Olympics and Paralympics
Taste the floor of a Japanese train station with new limited-edition chocolates from Tokyo Metro
Tokyo’s busiest commuter line slowing things down with special one-lap Yamanote sightseeing train
Want to choose the name of Tokyo’s most important new station? Here’s your chance!