The story of the Akihabara stationmaster is bringing tears to the eyes of commuters around the country.
Behind Japan’s efficient rail system is a whole league of employees working together to bring the highest standard of service to commuters around the country. Often taken for granted, the working life of a railway worker largely goes unseen, but now there’s a new video from Tokyo Metro and Boss coffee that lets us see what the last day at work can be like for a Japanese train employee.
Grab the tissues and prepare to be touched by the short video below:
The star of the clip is Akihabara stationmaster Mr. Ishiyama, a Tokyo Metro employee who’s been working in the Japanese rail industry for forty years. This March, at the end of the Japanese working year, it was time for Ishiyama to say goodbye to his colleagues on his last day at work, before retiring with thousands of others across Japan.
After bidding farewell to the last train on the platform, Ishiyama received a fond farewell of his own, as the main lights at the station were turned off and the signboards suddenly lit up with personalised messages of thanks and good wishes from his colleagues.
The surprise farewell brought tears to the stationmaster’s eyes as he read their heartfelt messages and waved at their moving images. Then, the lights came back on as his team came out to greet him personally, sending him off with a round of applause, some deep bows and a big bouquet of flowers.
According to the official campaign website for “The Last Train” video, Ishiyama had no idea about the digital signage farewell messages, which were covertly arranged by staff and videographers before his last day. With so many thousands of hard workers like these facing a brand new chapter in their lives at this time of year, we hope other employees get to enjoy a send-off just as touching and special as this stationmaster did on his last day!
Related: Tokyo Metro
Featured image: YouTube/東京メトロ公式チャンネル
[ Read in Japanese ]

Japanese boss’ kind reaction to employee ditching work, playing pachinko, losing company car in fire
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Now is the time to visit one of Tokyo’s best off-the-beaten-path plum blossom gardens
Foreign tourists in Japan will get free Shinkansen tickets to promote regional tourism
Starbucks Japan unveils new sakura Frappuccino for cherry blossom season 2026
What’s up with the secret basement at this Japanese train station?
It’s illegal for yakuza to go to professional baseball games in Japan, Tokyo arrests remind us
New zombie ship sets sail in Japan, includes Shinkansen tickets and all-you-can-eat sushi
Man in Japan takes four parakeets hostage in attempt to force woman to meet with him
Man arrested in Japan after leaving car in coin parking lot for six years, racking up three-million-yen bill
Satisfy your sweet tooth with cheesecake and more all-you-can-eat sweets at Cheese Garden
Japan’s newest Shinkansen has no seats…or passengers [Video]
Foreigners accounting for over 80 percent of off-course skiers needing rescue in Japan’s Hokkaido
Super-salty pizza sends six kids to the hospital in Japan, linguistics blamed
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
Can you eat lunch in Tokyo for less than 500 yen?
A look back on 40 years of Japanese schools banning stuff
New Family Mart cinema opens inside Japanese airport
Japan releases first official sakura cherry blossom forecast for 2026
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Archfiend Hello Kitty appears as Sanrio launches new team-up with Yu-Gi-Oh【Pics】
China’s don’t-go-to-Japan warning looks to be affecting tourist crowds on Miyajima
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says