The story of the Akihabara stationmaster is bringing tears to the eyes of commuters around the country.
Behind Japan’s efficient rail system is a whole league of employees working together to bring the highest standard of service to commuters around the country. Often taken for granted, the working life of a railway worker largely goes unseen, but now there’s a new video from Tokyo Metro and Boss coffee that lets us see what the last day at work can be like for a Japanese train employee.
Grab the tissues and prepare to be touched by the short video below:
The star of the clip is Akihabara stationmaster Mr. Ishiyama, a Tokyo Metro employee who’s been working in the Japanese rail industry for forty years. This March, at the end of the Japanese working year, it was time for Ishiyama to say goodbye to his colleagues on his last day at work, before retiring with thousands of others across Japan.
After bidding farewell to the last train on the platform, Ishiyama received a fond farewell of his own, as the main lights at the station were turned off and the signboards suddenly lit up with personalised messages of thanks and good wishes from his colleagues.
The surprise farewell brought tears to the stationmaster’s eyes as he read their heartfelt messages and waved at their moving images. Then, the lights came back on as his team came out to greet him personally, sending him off with a round of applause, some deep bows and a big bouquet of flowers.
According to the official campaign website for “The Last Train” video, Ishiyama had no idea about the digital signage farewell messages, which were covertly arranged by staff and videographers before his last day. With so many thousands of hard workers like these facing a brand new chapter in their lives at this time of year, we hope other employees get to enjoy a send-off just as touching and special as this stationmaster did on his last day!
Related: Tokyo Metro
Featured image: YouTube/東京メトロ公式チャンネル
[ Read in Japanese ]

Japanese boss’ kind reaction to employee ditching work, playing pachinko, losing company car in fire
What are the worst things about living in the Japanese countryside?[Survey]
Brand-new Square Enix Cafe to open in Tokyo…and in Los Angeles too!
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
Sanrio amusement park in Tokyo to host Psycho Game horror event this summer[Video]
Japanese sweets souvenirs don’t get more beautiful than this
Super Sound Yobikumi-kun Mini poised to be the hottest Japanese Christmas gift of the year
New Kyoto Converse sneakers celebrate Japan with traditional kimono fabrics for your feet
Expensive Japanese nail clippers: Are they worth it?
Shocking blue cream-filled taiyaki cakes now available from Yokohama Kurikoan for a limited time!
Only in Japan: handwritten love letters from high school girls now available in crank machines
Studio Ghibli launches huge new anime movie T-shirt collection with special design details
Tifa’s Final Fantasy VII bar is going to pop up in real-world Tokyo
Japanese convenience store gives away free ice cream with creative ad at Shinjuku Station
Japan is so hungry for workers it used up its five-year visa quota in record time
Tsujihan sushi bowl restaurant goes viral with foreign tourists, but is it worth the hype?
7-Eleven Japan releases Uji matcha smoothies… but only at select locations
7-Eleven Japan’s cooked-in-store takoyaki is here! How does it fare against the street food king?
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Wisteria season starts early with blooming of Japan’s Great Wisteria in its beautiful garden
Japan’s best conveyor belt sushi restaurant of seven years ago has now, finally, come to Tokyo
Brand-new Pokémon manhole covers coming to help the recovery of a disaster-stricken part of Japan
Japan’s awesomely beautiful Alpen Route snow corridor is now open
Injuries on stairs in Tokyo highlight an overlooked design flaw
Mt. Fuji decorated with a 500,000-flower pink carpet is Japan’s ultimate spring view
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home