Hardcore hospitality recalled in comical recreation.
When you combine Japan’s world-famous customer service standards with Disney theme parks’ renowned commitment to pleasing patrons, it’s no surprise that Tokyo Disneyland goes above and beyond in taking care of its guests. In the past, we’ve seen how the park’s staff will inform visitors who came by car of potential safety hazards regarding their vehicle, and now comes another tale of amazing service from Japanese Twitter user Emi Omatsu.
Omatsu regularly shares and stars in short comedy videos, and in this one she relates the events of a recent trip she took to Tokyo Disneyland. While there, Omatsu got a nosebleed, and in the video she plays the part of the park employee who came to her aid, recreating the conversation that took place.
先日ディズニーランドで
— 大松絵美(エミリンチャンネル) (@oomatsuemi) April 10, 2017
鼻血を出してしまったのですが
キャストのお姉さんが
とにかく神対応だったので再現してみた。。。 pic.twitter.com/BwZ3nyfnBd
The excited dialogue begins with:
“Oh no, what’s the matter? Ah you have a nosebleed! Please wait just a moment.”
The attendant then scurried off for a moment, but returned shortly with:
“Sorry to keep you waiting. Here are some tissues, alcohol disinfectant wipes, and a plastic trash bag. Is there anything else I can get for you?”
At this point, Omatsu told the employee that she would be OK. She also apologized for the trouble, but the employee immediately put her mind at ease, saying:
“No no no, not at all! This sort of thing happens a lot. You probably were just so excited to see Mickey that you got a little nosebleed. Don’t worry about it at all. It happens to me a lot too!”
With that, the employee started to walk away, but then turned around and came back with one other thing she’d forgotten to mention.
“Oh, by the way, about the trash bag, if you just let anyone of our staff members know, they’ll throw it away for you. Happy Easter!”
In other words, Tokyo Disneyland understand that during your stay in its happy wonderland, you probably don’t want to carry a bag of bloody tissues around with you while you’re waiting in line for Space Mountain or posing for pictures with Winnie the Pooh. So if there’s no trash can nearby, they consider it part of their job to take the hemoglobin-infused paper off your hands, because they realize that sometimes during a day at Disneyland, there’s going to be a little blood mixed in among all the smiles and laughter.
Source: Twitter/@oomatsuemi

Tokyo Disneyland celebrates “Thanks Day” where the employees become valued guests
Wheelchair fraudsters fake disabilities at Tokyo Disneyland, get called “jerks” online
Tokyo Disneyland’s Twitter lets you feel like a guest without setting foot in the park, and fans are thrilled
Tokyo Disneyland’s attention to detail really ‘leafs’ an impression!
Japanese vending machine serves up unique drinks at four Tokyo train stations
Get a bird on your arm: The classic cuckoo clock will soon be available as a wristwatch
Japan’s kid-friendly ski program is now selling Pikachu snowboards for a limited time only
Massive manga collaboration bringing 100 years of Shueisha manga to Uniqlo T-shirts【Photos】
Start saving room now – Japanese grocery store’s biggest sushi roll yet is coming for Setsubun
Is this the most relaxing Starbucks in Japan?
The Yellow Lucky Bag from Village Vanguard is so bad it may damage Japan-US relations
We try the viral screaming rubber chicken car park hack in Japan
【Rocket Food】 One Piece Chicken! Cook for Monkey D. Luffy at Home Tonight with this Simple Recipe
Starbucks on a Shinkansen bullet train platform: 6 tips for using the automated store in Japan
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new Frappuccino and latte for Valentine’s Day
Our 52-year-old pole dancing reporter shares his tips for achieving your New Year’s exercise goal
Totoro cream puffs and Catbus cookies are finally available in downtown Tokyo
Majority of Japanese women in survey regret marrying their husband, but that’s only half the story
Giant hotel rooms in Osaka reflect the new non-niche face of travel in Japan.
Japanese women showing rebounding interest in giving Valentine’s Day chocolate【Survey】
Ramen restaurant’s English menu prices are nearly double its Japanese ones, denies discriminating
10 times to avoid traveling in Japan in 2026
Starbucks Japan ready to get Year of the Horse started with adorable drinkware and plushies【Pics】
7-Eleven Japan starts new temporary luggage storage service in over 300 branches
Disillusionment at Tsukiji’s tourist-target prices led us to a great ramen restaurant in Tokyo
Starbucks teams up with 166-year-old Kyoto doll maker for Year of the Horse decorations【Photos】
Japan may add Japanese language proficiency, lifestyle classes to permanent foreign resident requirements
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Updated cherry blossom forecast shows extra-long sakura season for Japan this year
Man jumps in front of Tokyo Disneyland parade, gets tackled to sound of Christmas music【Video】
Tokyo Disneyland’s Space Mountain is now closed
Tokyo Disneyland or Universal Studios Japan, which is better? Poll reveals sharp regional divide
Tokyo Disneyland/Disney Sea announce cosplay rules, allowed characters for Halloween 2019
Experience an entire day at Tokyo Disneyland in just 110 seconds of time-lapse video
Japanese TV program chuckles at Shanghai Disneyland’s “non-Disney” characters, like…Mulan?
The reason Tokyo Disneyland has no mosquitos (plus three other cool things about its water)
Eating Our Way Through Tokyo Disneyland and DisneySea【You, Me, And A Tanuki】
Tokyo Disneyland allows cosplay for Halloween but prohibits non-Disney character costumes
No screaming on roller coasters, please, say Tokyo Disneyland, other Japanese amusement parks
Star Wars Takes Over Tokyo Disneyland to Celebrate Reopening of Star Tours
Tokyo Disneyland and Disney Sea are getting their own exclusive Pocky
Wrong Exit Exploring – The serene solitude of taking the wrong exit at Tokyo Disneyland’s station
Tokyo Disneyland honors “proto-Fastpass” given to girl 16 years ago, melts the Internet’s heart
Leave a Reply