
Kyoto man’s half-year quest for justice ends with very definitive answer.
Last Thursday, Osaka High Court judge Tetsuji Sato was tasked with reaching a verdict for a lawsuit filed by a man living in Kyoto against Tokyo-based corporation Four Seeds. The man’s quest for his version of justice had been going on for over half a year, and even after the Kyoto District Court where he had initially filled the lawsuit had thrown his suit out, he was determined to keep fighting, filing an appeal which eventually landed the litigation in Judge Sato’s lap.
The Kyoto man was seeking damages of 100,000 yen (US$625) from Four Seeds, Inc., claiming that he was entitled to such compensation for the mental anguish he had suffered from one of the corporation’s subsidiaries, Pizza-La, a nationwide pizza delivery chain.
According to the man, last December he had ordered a pizza from Pizza-La for a Christmas party he was having with friends. So what foul deed did Pizza-La commit that turned what one would expect to be a fun evening into 100,000 yen’s worth of trauma? They delivered his pizza 52 minutes late.
“The Pizza-La website emphasizes that their pizzas will be delivered on time, so the company is sufficiently aware of the significant impact late delivery can have,” the plaintiff asserted, adding “30 minutes is, in accordance with socially accepted wisdom, the maximum amount of lateness that can be tolerated.”
Unfortunately for the plaintiff, Judge Sato did not see things that way, and went so far as to call the idea that someone could suffer such psychological damage from a late pizza delivery “inconceivable” before repeating the district court’s ruling, dismissing the suit.
Slicing up the plaintiff’s claim like a piping-hot pepperoni, Judge Sato laid out his logic that a pizza order is an exchange of property: money for food. Because of the lateness of the delivery, Pizza-La had already refunded the man’s money, and Judge Sato rejected the idea that he had sustained any mental anguish damages beyond what could be cured by getting his money back (it’s unclear whether or not Pizza-La let him keep the pizza).
The man probably didn’t help his case when, during the trial, he mentioned “I prepared other food items and had my friends gather with the presupposition that the pizza would be delivered on time.” Ostensibly, he was trying to show how much careful planning had been ruined by Pizza-La’s lateness in order to establish just how painful the experience had been for him. However, the statement is also an admission that he was hanging out with his buddies and had other stuff to snack on while they waited for a pizza, which isn’t exactly the sort of story that earns you much sympathy, and especially not 100,000 yen.
Source: Asahi Shimbun
Photos ©SoraNews24
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!


Japanese pizza chain starts nationwide delivery of for-dogs pizzas
Is it OK to order pizza delivery during a typhoon? We ask Japan’s big three pizza chains
Japanese pizza chain opens stand at Tokyo station platform
Domino’s Pizza delivery bikes are cosplaying as adorable reindeer this Christmas in Japan
We turn 100,000 yen into 100,000 one-yen coins, in the spirit of New Year’s generosity
Studio Ghibli store Donguri Republic announces opening of first-ever store in America
Forget Tokyo go-karts – there’s a new way to sightsee on four wheels in Japan
Japanese bento shop touches hearts by selling super cheap boxed lunches for around a dollar
Tokyo’s life-size Gundam is getting a new look before its end-of-summer removal
Japan’s Pokémon Slowpoke Train goes on hiatus, but a mini version could be yours to own
Reinvented traditional Japanese hearths may be coming to a restaurant near you
Abandoned pirate pleasure ship sinking south of Tokyo Bay, city orders destruction
These rare eggs cost more than a typical meal in Japan but are they really that special?
New Japanese overnight train coming to connect Tokyo with Tohoku in sleep-travel style
When is miso ramen not miso ramen? When it’s the new ramen at one of Japan’s top beef bowl chains
East Japan Railway announces plans to abolish magnetic-strip tickets
New Square Enix Cafe reveals Final Fantasy, Dragon Quest, Nier, and Fullmetal Alchemist menu items
Universal Studios Japan is giving Frieren anime fans the chance to make unforgettable memories.
Japan’s cheap beef bowl chain goes upscale with Matsuya Premium, but is it worth the higher price?
Family Mart commits “reverse fraud” in new Giant All-Star Festival, and we couldn’t be happier
7-Eleven Japan joins the craze for Korean Gamja Cheese Balls
Shakey’s Japan creates matcha mochi, Kyoto fish, and Kansai Chili Con Carne pizzas
Anne Hathaway creates PR frenzy in Japan after mentioning Tottori in Devil Wears Prada interview
7-Eleven Japan has a new Creamy Iced Cafe Latte that’s a hit on social media
Kanji ice cream becomes a sell-out hit in Japan
Uniqlo reveals third round of massive 100-year-anniversary manga T-shirts for Jump’s Shueisha
Even at twice regular Daiso price, this handy item is still great for summer travel in Japan
New official Ghibli anime food cookbook will teach you how to make Ponyo’s ramen and more
Japanese convenience store Lawson launches new “mini supermarket” chain, L Minimart
Japan’s real-world Pokémon hot spring’s first photos are here![Photos]
Kyoto public junior high school becomes first in Japan with a hoodie school uniform
Japanese convenience store shows us how to dress for the rainy season
Starbucks Japan unveils new Frappuccino showcasing “mottainai” culture
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
How to shrink an empty pizza delivery box – Japanese Twitter shares hydro life hack
What to Do If Suddenly Stuck with 100,000 Toy Blocks: A Management Guide
Tokyo man wins 21-million yen lawsuit after slipping on lettuce water, tempura ruling overturned
We don’t know if Japan’s Pizza-Tara is really pizza, but it’s really good
Tokyo’s new Pizza Burger is a marvelous multitasking meal
Domino’s Japan changes medium pizzas to small, without changing size, in confusing clarification
How many rare coins are in our pile of 100,000 one-yen coins?
Pizza Hut in Japan is now run by four bossy felines in new adorable campaign
Domino’s now sells tapioca boba pizza in Japan, and we’re so very, very confused【Taste test】
Which Japanese convenience store sells the best pizza bun?【Taste test】
The weird thing about Domino’s Japan’s Fish and Chips Pizza isn’t the fish or chips【Taste test】
How to dispose of pizza boxes: Life hack from Japanese garbage man goes viral online 【Video】
Kyoto green onion theft victim becomes Kyoto green onion thief
SoraNews24 founder straps 20-pound device to back to keep crotch dry
Can one man blow 10,000 yen at Tokyo’s cheapest Italian restaurant? The human otter finds out