
Kyoto man’s half-year quest for justice ends with very definitive answer.
Last Thursday, Osaka High Court judge Tetsuji Sato was tasked with reaching a verdict for a lawsuit filed by a man living in Kyoto against Tokyo-based corporation Four Seeds. The man’s quest for his version of justice had been going on for over half a year, and even after the Kyoto District Court where he had initially filled the lawsuit had thrown his suit out, he was determined to keep fighting, filing an appeal which eventually landed the litigation in Judge Sato’s lap.
The Kyoto man was seeking damages of 100,000 yen (US$625) from Four Seeds, Inc., claiming that he was entitled to such compensation for the mental anguish he had suffered from one of the corporation’s subsidiaries, Pizza-La, a nationwide pizza delivery chain.
According to the man, last December he had ordered a pizza from Pizza-La for a Christmas party he was having with friends. So what foul deed did Pizza-La commit that turned what one would expect to be a fun evening into 100,000 yen’s worth of trauma? They delivered his pizza 52 minutes late.
“The Pizza-La website emphasizes that their pizzas will be delivered on time, so the company is sufficiently aware of the significant impact late delivery can have,” the plaintiff asserted, adding “30 minutes is, in accordance with socially accepted wisdom, the maximum amount of lateness that can be tolerated.”
Unfortunately for the plaintiff, Judge Sato did not see things that way, and went so far as to call the idea that someone could suffer such psychological damage from a late pizza delivery “inconceivable” before repeating the district court’s ruling, dismissing the suit.
Slicing up the plaintiff’s claim like a piping-hot pepperoni, Judge Sato laid out his logic that a pizza order is an exchange of property: money for food. Because of the lateness of the delivery, Pizza-La had already refunded the man’s money, and Judge Sato rejected the idea that he had sustained any mental anguish damages beyond what could be cured by getting his money back (it’s unclear whether or not Pizza-La let him keep the pizza).
The man probably didn’t help his case when, during the trial, he mentioned “I prepared other food items and had my friends gather with the presupposition that the pizza would be delivered on time.” Ostensibly, he was trying to show how much careful planning had been ruined by Pizza-La’s lateness in order to establish just how painful the experience had been for him. However, the statement is also an admission that he was hanging out with his buddies and had other stuff to snack on while they waited for a pizza, which isn’t exactly the sort of story that earns you much sympathy, and especially not 100,000 yen.
Source: Asahi Shimbun
Photos ©SoraNews24
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!


Japanese pizza chain starts nationwide delivery of for-dogs pizzas
Is it OK to order pizza delivery during a typhoon? We ask Japan’s big three pizza chains
Japanese pizza chain opens stand at Tokyo station platform
Domino’s Pizza delivery bikes are cosplaying as adorable reindeer this Christmas in Japan
We turn 100,000 yen into 100,000 one-yen coins, in the spirit of New Year’s generosity
Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
Japanese airport rebrands itself as “Sushi Airport” to attract foreign tourists
Japan reacts to Donald Trump’s “Islamic Republic of Japan” remark
Tochigi man shares his family’s process for creating 16 years worth of rice paddy art
Starbucks Japan puts a bow on peach season with new limited-edition Peach Creamy Tea Latte
Potato-Chip-Flavored Dressing coming to stores in Japan
Foreign tourists injured in Nissan GT-R crash near Tokyo’s Shibuya Scramble Crossing
Tokyo revises accommodation tax amidst tourism boom, Airbnb rentals now included
Studio Ghibli theme park’s new dessert is a drinkable version of Hayao Miyazaki’s pilot daydream
Yoshinoya and Dragon Quest slaying scalpers with shift to made-to-order collaboration merch
Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
Japan triples departure tax, foreign tourists and locals now must pay more to leave country
A visit to Sri Lanka’s knockoff knockoff Uniqlo (no, we didn’t stutter) to see its rare “Pikachus”
New Mt. Fuji overnight bus takes travelers from downtown Tokyo straight to the most popular hiking trail
Starbucks Japan teams up with Converse Tokyo for a new limited-edition collection in honour of Tanabata
Don’t judge this Kiki’s Delivery Service book by its cover, because it’s not actually a book!
7-Eleven Japan releases chocolate cookies that taste like freshly baked melon bread
Japanese overnight sightseeing train returns for summer with ramen stops and ocean views
7-Eleven Japan now has Vietnamese banh mi sandwiches, but how do they taste?[Taste test]
Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
Studio Ghibli store Donguri Republic announces opening of first-ever store in America
New Japanese overnight train coming to connect Tokyo with Tohoku in sleep-travel style
Japan launches first overnight Shinkansen bullet train between Tokyo and Osaka this summer
Japanese sweets shop sells an ohagi so exquisite it sells out by noon
Forget Tokyo go-karts – there’s a new way to sightsee on four wheels in Japan
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
How to shrink an empty pizza delivery box – Japanese Twitter shares hydro life hack
What to Do If Suddenly Stuck with 100,000 Toy Blocks: A Management Guide
Tokyo man wins 21-million yen lawsuit after slipping on lettuce water, tempura ruling overturned
We don’t know if Japan’s Pizza-Tara is really pizza, but it’s really good
Tokyo’s new Pizza Burger is a marvelous multitasking meal
Domino’s Japan changes medium pizzas to small, without changing size, in confusing clarification
How many rare coins are in our pile of 100,000 one-yen coins?
Pizza Hut in Japan is now run by four bossy felines in new adorable campaign
Domino’s now sells tapioca boba pizza in Japan, and we’re so very, very confused【Taste test】
Which Japanese convenience store sells the best pizza bun?【Taste test】
The weird thing about Domino’s Japan’s Fish and Chips Pizza isn’t the fish or chips【Taste test】
How to dispose of pizza boxes: Life hack from Japanese garbage man goes viral online 【Video】
Kyoto green onion theft victim becomes Kyoto green onion thief
SoraNews24 founder straps 20-pound device to back to keep crotch dry
Can one man blow 10,000 yen at Tokyo’s cheapest Italian restaurant? The human otter finds out