When people visit Japan, they often marvel at how great the service everywhere is. Trains run on time; a guy pops out of a little hatch like a station ninja when you’re struggling with a ticket vending machine; packages come precisely when they’re supposed to, and even if you miss them you can just call the driver on their mobile phone to arrange a new delivery time.
Day in, day out, stuff just works. And yet, unlike the many foreigners who live here, native Japanese take this all completely in their stride. Take this video, for example, which was taken by a foreigner living and uploaded to YouTube a couple of weeks ago…




















































