Thanks to the wonder of the internet, unlike in the past when we had to make do with what our local retailer had in stock or pay extortionate amounts for specialist items, with just a few clicks we have access an array of products from all over the world. As a result, many consumers are willing to try new and unusual things, and are using the net to get their hands on the products that they can’t get in their home country. Today we’d like to introduce you to a heartwarming story of internet shopping, great customer care, and of course sweet, delicious chocolate.

It all began when an American netizen placed an order for a bag of Kit Kats originally intended for sale within Japan only – the legendary Matcha Chocolate Kit Kat. Unable to find them in his homeland, the online shopper jumped at the chance to get hold of the Japanese tea-flavored treats when he saw them advertised by a Japanese dealer on Amazon.

When the package arrived from Japan a few days later, however, there was something unusual about its contents. It wasn’t just the Matcha Kit Kats inside the box but a handwritten letter of gratitude from the sender and three origami shuriken throwing stars.

The customer was so moved by the polite service that he was quick to share his shopping experience online, posting a photo of his heartwarming package. Net users who read this were also intrigued and impressed by it all:

“I want to hug the sender!”

“Don’t know why but it looks cute!”

“I bet the inbox of the sender is inundated with mails.”

“I want to go to Japan!”

“I bet if you sent a mail to the Japanese seller telling them how impressed you were with the service, they’d be over the moon.”

“The Kit Kat looks distinctly like wasabi to me.”

Rest assured that the buyer had picked up matcha-flavored Kit Kats and not spicy wasabi! Though as you can see in the below photo, which we took during a recent Kit Kat splurge of our own, wasabi-flavored Kit Kats do really exist (second from bottom), and mighty good there are too!

kitkats from Japan

But of course, it’s not just matcha and wasabi-flavored Kit Kats you can find here in Japan! As one commenter pointed out, depending on the time of year and the part of the country you’re in, there’s also:

・ Pickled Plum
・ Bubblegum (made with blue chocolate)
・ Mango (made with yellow chocolate)
・ Rose
・ Lemon vinegar
・ Kit Kat Cacao 61%
・ Kit Kat Sakura (Cherry blossom)
・ Kit Kat Cacao 72%
・ Kit Kat White
・ Kit Kat Iced Tea
・ Kit Kat Wasabi
・ Kit Kat Caramel and Salt
・ Kit Kat Cucumber
・ Kit Kat Kinako (soybean flour)
・ Kit Kat Wa Guri (Chestnut flavour)
・ Kit Kat Green Tea (Matcha)
・ Kit Kat Apple
・ Kit Kat Orange
・ Kit Kat Cafe Latte with Hokkaid・Milk
・ Kit Kat Kiwifruit
・ Kit Kat Strawberry
・ Kit Kat Peach
・ Kit Kat Gold – with fudge-like covering and dusted cocoa powder on outside
・ Kit Kat Cantaloupe
・ Kit Kat Triple Berry
・ Kit Kat Mango
・ Kit Kat Azuki (red bean)
・ Kit Kat Green Grape Muscat
・ Kit Kat Caramel Macchiato
・ Kit Kat Zunda (only in Yamagata and Miyagi prefecture,mashed edamame beans)
・ Kit Kat Beet (only in Hokkaido prefecture)
・ Kit Kat Hascapp (Hokkaido blueberry)
・ Kit Kat Soy Sauce “Tokyo Limited Edition”
・ Kit Kat Yakimorokoshi (grilled corn) (only in Hokkaido prefecture)
・ Kit Kat Jyagaimo (only in Hokkaido prefecture, potato)
・ Kit Kat Daigakuimo (candied sweet potato)
・ Kit Kat Pepper
・ Kit Kat Kobe pudding – “Kobe Limited Edition”
・ Kit Kat Houjicha (Japanese roasted tea)
・ Kit Kat Kokuto (black sugar)
・ Kit Kat Watermelon and Salt
・ Kit Kat Pumpkin
・ Kit Kat Edamame
・ Kit Kat Banana
・ Kit Kat Lemon Chocolate (Valentine’s limited edition)
・ Kit Kat Cookies & Chocolate
・ Kit Kat Cookies PLUS
・ Kit Kat Apple Vinegar
・ Kit Kat Veggie
・ Kit Kat Ginger Ale
・ Kit Kat Ramune
・ Kit Kat Blueberry Cheesecake
・ Kit Kat Passion fruit
・ Kit Kat Raspberry
・ Kit Kat Pumpkin Cheesecake
・ Kit Kat Chunky Peanut butter
・ Kit Kat Chunky Mint
・ Kit Kat Chunky Coconut
・ Kit Kat Chunky Hazelnut
・ Kit Kat Chunky Choc Fudge
・ Kit Kat Chunky Caramel
・ Kit Kat Chunky White choc
・ Kit Kat Chunky Orange
・ Kit Kat Chunky Double Choc
・ Kit Kat Chunky Cookies & Cream 3
・ Kit Kat Chunky Chocolate 3
・ Kit Kat Chunky Caramel 3
・ Kit Kat Spiced sesame seed

Is anyone else suddenly really, reall hungry?

So you see, dear reader, even something as a simple as a transaction between strangers can actually become an opportunity to learn about differences in cultural etiquette and expectations of customer service. Many criticize the anonymity of the internet, but after hearing a story like this we can’t help but feel that the internet has got a lot of plus points to it.

Source: Labaq
Inset image: RocketNews24