Japanese website Netallica recently conducted a survey of foreigners, asking them to name services and jobs in Japan that leave them in a state of bewilderment.
Take a look at the top seven services that make foreigners in Japan pause and exclaim, “What the heck?!”
Human Traffic Sign
Even though there are plenty of flashing signs to warn drivers that late-night construction is taking place, there is always a worker directing traffic and doing the exact same job as the sign. It’s a completely pointless expense. (France/Female/Late-20s)
Elevator Lady
The department store elevator lady… even if she wasn’t there, I can get to my desired floor without any problems. (China/Male/Late-20s)
Shopping Escorts
When shopping, it doesn’t matter what you bought, the cashier will walk you all the way to the front door. I’m not lost; there’s no need to take me to the exit. Even if I didn’t pay a lot of money, the cashiers will occasionally see me off. (USA/Female/Late-20s)
Irasshaimase
I think store employees say “Irasshaimase” (welcome) way too much. It often happens that employees aren’t even looking at the customers, but still “welcome” them to the store. I think “irasshaimase” is a word that should be said wholeheartedly or not at all. (Uzbekistan/Male/Late-20s)
Tissue Advertisements
The people whose job it is to stand outside train stations and hand out tissues with little flyers in them. I feel like I can never get away from advertisements… but I still take the tissues every time, lol. (Argentina/Male/Late-20s)
NHK
Residents of Japan are made to pay a fee to watch NHK (Japan’s national broadcasting station), but anyone can turn on the TV and watch NHK channels whether they’re paying the fees or not. (Thailand/Female/Early 30s)
I’ve heard dozens of stories from people who have tried to get out of paying the NHK man (and there are plenty more online), but they’re always entertaining, so if you have one of your own by all means let us know in the comments section below. Is it right that representatives should go from door-to-door asking residents to pay for the national broadcasting station? Surely there’s a better way?
Ground Breaking Ceremony
***Jichinsai, or ground breaking ceremony, is “a Shinto ritual intended to calm the kami (god) of the earth whenever a new building or other construction begins.” More on jichinsai here.
I get that it’s religious, but it costs a lot of money and nothing really comes out of the ceremony… there’s no result. (UK/Male/Early 40s)
Amidst all the service-bashing, however, one woman emerged with an entirely different point of view:
I like all of the services available in Japan. There aren’t any services that don’t serve a purpose. (Sweden/Female/Early 40s)
A very bold statement! But what do you think? Can you think of any other services or jobs in Japan that seem a little superfluous? Let us know in the comments section below… and by all means don’t hold back. We want to know what you really think about services in Japan!
Source: Netallica

5 things about Japanese customer service that surprise foreign visitors
Japanese customer service amazes foreign soccer player eight months after unfortunate taxi ride
Japan’s second-largest convenience store chain changes service policy for sake of foreign workers
Please don’t make the stupid mistake of taking an “abandoned” bike for a ride in Japan
Foreigner visiting Japan? Don’t forget to get your free-to-use smartphone from Kanagawa
Cherry blossom forecasts map shows Japan’s OTHER sakura season is starting right now
Japan has abolished advance deportation notifications to foreigners’ lawyers
Cherry blossom sake rice beer arriving in Japan well ahead of cherry blossom season, but how?
How to make a lucky sushi roll with KFC fried chicken skin【SoraKitchen】
We make a Japanese ice cream vending machine
New Studio Ghibli stamps leave an impression on your stationery…and your heart
Japanese man gets drunk and falls asleep on Tokyo streets, then gets robbed by foreign national
Manga artist raises question online about false perspective in Ghibli film My Neighbor Totoro
420 million yen in cash-filled suitcases stolen on Tokyo streets, incidents at Haneda and Hong Kong follow
Japan has a new bar just for people thinking about quitting their jobs, and the drinks are free
Japan’s Naruto theme park now offering real-world version of Minato’s kunai ninja weapon
Yokai are descending upon Tokyo this spring in the latest immersive art experience
Archfiend Hello Kitty appears as Sanrio launches new team-up with Yu-Gi-Oh【Pics】
If you haven’t tried an antenna shop in Japan, you’re missing out
Japan cherry blossom forecast update moves up sakura dates for many parts of the country
Studio Ghibli releases Spirited Away bags in Japan, based on a mysterious festival
Japanese young women reveal their top dealbreakers in a man【Survey】
Studio Ghibli turns My Neighbour Totoro characters into bag charms for everyday adventures
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Japan releases first official sakura cherry blossom forecast for 2026
10 times to avoid traveling in Japan in 2026
Starbucks Japan releases new Frappuccino and latte for Valentine’s Day
Our 52-year-old pole dancing reporter shares his tips for achieving your New Year’s exercise goal
China’s don’t-go-to-Japan warning looks to be affecting tourist crowds on Miyajima
Studio Ghibli releases new “komorebi” plush toys from Princess Mononoke and Spirited Away
Ramen restaurant’s English menu prices are nearly double its Japanese ones, denies discriminating
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Updated cherry blossom forecast shows extra-long sakura season for Japan this year
Japanese people reflect on examples of irritating, excess customer services in Japan
Some Japanese school regulations don’t make any sense!
Message to foreigners at Japanese convenience store sparks controversy online
Foreigners reveal the moments they felt they really “got this whole Japan thing”
The happiest airline story ever: Man and smartphone reunited by awesome customer service
Young Japanese adults in survey don’t even want to live to Japan’s average life expectancy
Still don’t want a smartphone? Japanese women might want you
First foreigner becomes tour bus driver in Japan under specified skilled worker program【Video】
Don’t own a television? Japan’s public broadcaster doesn’t care, but still wants your money
Why is Japanese customer service so amazing? Because in Japan it’s one strike and you’re out
With arrests of foreigners in Japan increasing, police no longer guarantee in-person translators
Restaurant raises the bar for customer service in Japan, will help you name your baby
Japan’s kids love game series Yo-Kai Watch, and one fan says it’s because grownups don’t
Saitama senior arrested after calling telecom provider 24,000 times to complain
W.T.F. Japan: Top 5 nicest sounds in Japan【Weird Top Five】
Leave a Reply