A Taiwanese-born New Zealander has had his passport photo rejected by his own government due to “closed eyes”.
Richard Lee was attempting to renew his passport online to take a trip to Australia but was surprised to receive a rejection message from the New Zealand government’s online passport check saying:
“The photo you want to upload does not meet our criteria because: subject eyes are closed.”
As you can see from the photo Lee submitted he clearly has his eyes open:
Lee contacted the New Zealand government after the mishap who subsequently told him that his photo was rejected because of “uneven lighting on the face”.
Many are calling the New Zealand government’s department of foreign affairs passport system “racist” but Lee saw the funny side. Far from being offended Lee thought it was quite an amusing reaction to his application and posted the rejection on his Facebook account. Lee’s story quickly went viral both in New Zealand and across the globe.
▼ A photo of Lee from his Instagram account
Lee has been quoted as saying:
“The error message didn’t bother me that much, I saw the humor in it and obviously it’s a programming error in the recognition software.”
Lee cleverly posted another picture on his Facebook page that he felt may be more to the liking of the online passport program:
Here are some comments from Lee’s Facebook post:
“Racist much! Lol”
“Haha, I went to school with this dude.”
“Are your eyes even open?”
“Sue for racism.”
“HAHAHHAHAHJAHAHAHA, I’M DYING.”
Good on Lee for seeing the funny side with this one. What do you think of the photo rejection? Racism or technological mishap?
Source: NextShark, New Zealand Herald
Featured image: Facebook/RichardLeeOfficial

Family Mart releases huge range of cute sweets for Cat Day in Japan
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
LED gaming chopsticks are here for your mid-game munchies or whenever you eat in the dark
Does this video about an abandoned dog leave you wiping your eyes or shaking your fist?
Japanese police officer pursues, pulls over Lamborghini supercar…while on a bicycle【Video】
Family Mart releases huge range of cute sweets for Cat Day in Japan
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
LED gaming chopsticks are here for your mid-game munchies or whenever you eat in the dark
Does this video about an abandoned dog leave you wiping your eyes or shaking your fist?
Japanese police officer pursues, pulls over Lamborghini supercar…while on a bicycle【Video】
We visit the Hello Kitty theme park to eat an adorable Sanrio meal
Starbucks Japan releases the new Soupuccino, but is it everything it’s cracked up to be?
One of Japan’s rarest sweets is a sell-out hit that looks and tastes like frost
Krispy Kreme Japan’s sakura donuts are almost here!
If you haven’t tried an antenna shop in Japan, you’re missing out
Is China’s don’t-go-to-Japan warning affecting the lines at a popular Tokyo gyukatsu restaurant?
Yokai are descending upon Tokyo this spring in the latest immersive art experience
Three beautiful places to see Japan’s plum blossoms after starting your day in downtown Tokyo
Cherry blossom forecasts map shows Japan’s OTHER sakura season is starting right now
New Studio Ghibli stamps leave an impression on your stationery…and your heart
Japanese women sound off on their minimum height requirements for a husband【Survey】
Huge Evangelion Unit-01 head appearing in lights in Japan to celebrate anime’s 30th anniversary
Kyoto planning surprise late-night inspections of Airbnb-style rentals to fight overtourism
Japanese movie theater chain’s popcorn earns highest Grand Prix quality certification
Japan’s most famous Mt. Fuji view park cancels cherry blossom festival because of overtourism
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Japan releases first official sakura cherry blossom forecast for 2026
10 times to avoid traveling in Japan in 2026
Archfiend Hello Kitty appears as Sanrio launches new team-up with Yu-Gi-Oh【Pics】
Starbucks Japan releases new Frappuccino and latte for Valentine’s Day
China’s don’t-go-to-Japan warning looks to be affecting tourist crowds on Miyajima
Our 52-year-old pole dancing reporter shares his tips for achieving your New Year’s exercise goal
Studio Ghibli releases new “komorebi” plush toys from Princess Mononoke and Spirited Away
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Updated cherry blossom forecast shows extra-long sakura season for Japan this year
We visit the Hello Kitty theme park to eat an adorable Sanrio meal
Starbucks Japan releases the new Soupuccino, but is it everything it’s cracked up to be?
One of Japan’s rarest sweets is a sell-out hit that looks and tastes like frost
Krispy Kreme Japan’s sakura donuts are almost here!
If you haven’t tried an antenna shop in Japan, you’re missing out
Using red sushi rice makes a real difference, if it’s paired with the right fish【Taste test】
Turn clear files into works of art with cleverly designed Japanese scroll
Onigiri in Paris – Crazy expensive with crazy fillings, but are they also crazy good?【Taste test】
Tokyo’s busiest train stations have a new, free, English-compatible navigation app
Japan’s first all-matcha ramen restaurant is now open in Kyoto【Photos】
We try 7-Eleven’s newly recreated Pork Ramen and are blown away by its level of perfection
We try all-you-can-eat raw eggs for 730 yen, turns out to be way better than it sounds
Why you shouldn’t call this food “Hiroshimayaki” if you’re talking to people from Hiroshima
Uniqlo Japan offers custom suits for super affordable prices
Leave a Reply