
Planning your dream trip just got a little easier.
Up to now, it has been a real hassle making advance reservations for Japan’s bullet trains from overseas. JR East finally set up an online reservation system a while back, but that was only for trains heading north from Tokyo. If you wanted to head south along the so-called “Golden Route” to Mt. Fuji, Kyoto and Osaka, you had to wait till you arrived and cross your fingers.
Well, JR Central and JR West have finally got their act together. This week, they announced that they are launching an English-language reservation app for the popular Tokaido Sanyo Shinkansen line, which connects Tokyo and all points south.
Users just download the free SmartEX app and register their credit card information. Then, they can use it to buy shinkansen tickets and reserve seats. Once in Japan, they can pick up their tickets at the station by swiping their registered credit card at special dedicated machines. Or, if the rider has an IC card such as Suica or Pasmo, they can register that and use it for ticketless travel. The app can also be used to make changes to a reservation.
The app will initially be available for download beginning on October 30 at 10 a.m. Japan Standard Time to users in America, Australia, Singapore and Hong Kong, with a more extended roll out slated to follow.
At the moment, it does not appear that the app can be used in conjunction with the Japan Rail Pass.
Interested in traveling Japan by rail? Check out this trip from top to tail.
Top image: Wikicommons/MK Products
Image: JR West


New way to buy Shinkansen tickets, through messaging app, coming this fall
Free Shinkansen tickets for kids travelling with parents during special JR promotion
Shinkansen to permanently reduce number of inexpensive non-reserved seats on Nozomi trains
Shinkansen will require reservations for large suitcases, charge penalty fees for those without
New Shinkansen bullet train design revealed for Nagasaki extension
Japan’s oldest largetooth sawfish in captivity back on display in Mie Prefecture
Starbucks Japan ready to get Year of the Horse started with adorable drinkware and plushies【Pics】
Hello Kitty Choco Egg figures are an adorable trip through three periods of Japanese pop culture【Pics】
More Than a Capsule Stay: Why Solo Travelers Choose “global cabin Yokohama Chinatown”
This is NOT a capsule toy here – Testing out Japan’s fully functioning mini iron【Photos】
Nagoya’s dark-red miso has continued to capture tastebuds for generations
Yoshinoya adds first-ever chain-wide ramen with new beef and pork-broth noodle hot pot meals
Survey finds more than 70 percent of Japanese children have an online friend
New Japanese menstrual product seeks to help women spot unidentified iron deficiencies
7-Eleven Japan’s ramen-cooking robot whipped us up a bowl of noodles【Taste test】
Lacquerware supplier to emperor of Japan and Pokémon team up for new tableware
Cyberpunk anime meets traditional culture in Ghost in the Shell gold leaf Japanese changing screens
7 great places to see Mt. Fuji from without having to climb it
Japan may add Japanese language proficiency, lifestyle classes to permanent foreign resident requirements
Japan’s otoshidama tradition of giving kids money at New Year’s gets a social welfare upgrade
Starbucks Japan releases new zodiac chilled cup drink for 2026
Can a dirty butthole make you filthy rich in Japan? We’re starting a New Year’s lottery experiment
7-Eleven Japan starts new temporary luggage storage service in over 300 branches
Disillusionment at Tsukiji’s tourist-target prices led us to a great ramen restaurant in Tokyo
Starbucks teams up with 166-year-old Kyoto doll maker for Year of the Horse decorations【Photos】
Tokyo considering law requiring more trash cans following litter increase in heavily touristed area
Tokyo’s Tsukiji sushi neighborhood asks tour groups to stay away for the rest of the month
Nintendo’s Kirby now delivering orders at Kura Sushi restaurants, but not in Japan
Tokyo event lets you travel back in time, for free, to celebrate 100 years since Showa era start
Sanrio theme park in Japan announces plans to expand into a Sanrio resort
Stamina-destroying “Paralysis Noodles” are Tokyo’s newest over-the-top ramen innovation
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Japan’s deadliest food claims more victims, but why do people keep eating it for New Year’s?
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Updated cherry blossom forecast shows extra-long sakura season for Japan this year
New Shinkansen luggage rules start today, set to make travel more expensive and less convenient
Starbucks on a Shinkansen bullet train platform: 6 tips for using the automated store in Japan
Nozomi Shinkansen bullet train abolishes low-priced unreserved tickets during peak travel seasons
All-you-can-ride Shinkansen deal coming to Japan for a limited time
Japan’s Shinkansen trains are getting a Super Mario makeover【Pics】
JR East announces awesomely cheap one-day all-you can ride pass, Shinkansen included
Hot coffee finally returns to Tohoku, Hokuriku Shinkansen bullet trains
You can now buy Shinkansen first-class oshibori moist towelettes online, no ticket required
Here’s your chance to ride Japan’s maglev Shinkansen in spring, nine years before service starts
Japan’s Shinkansen bullet trains to remove all onboard payphones
Japan travel alert: Cheapest seats on fastest Shinkansen will not be offered for Golden Week
How to order snacks on a Shinkansen bullet train in Japan
Stranded passengers on Shinkansen bullet train served out-of-date bread during typhoon
Hokkaido Shinkansen apologizes for driver “spacing out” while operating bullet train
Disney Shinkansen coming to Japan’s rails, starts service this month
Stylish black Shinkansen, decorated with fireworks, spotted on the rails of Japan 【Photos】
Leave a Reply