
Loudest critic cays it’s not moms travelling with kids who need to step up their manners.
Politeness is especially important in Japanese society, which cultural guidebooks often attribute to Confucian philosophy and other historical influences. As often as not, though, Japanese politeness is a product of modern Japan being a very crowded nation in which you’re almost always having to share the space immediately around you with other people, and being polite is the only way to get along and keep society functioning.
That’s especially true when riding Japan’s convenient yet crowded trains, which is why rail operators put so much effort into public awareness campaigns asking passengers to act courteously and avoid casing problems for one another. However, one request from Tobu Railway has some saying the company is going too far, or at least making a mistake about who needs to be polite to who.
In late March, Japanese Twitter user @sterada was riding the Tobu Tojo Line, which runs from Yorii in Saitama Prefecture to Ikebukuro in downtown Tokyo. While en route to his destination, he looked up at an in-train video monitor, which cycles through information on upcoming stations and other notices, and saw a message from Tobu Railway Company, which translates as:
“Passengers using baby strollers, please take care to be considerate of other passengers around you.”
The notice was accompanied by an English version, which read:
“Please handle strollers with care and pay attention to others.”
The request didn’t sit well with @sterada, who shared a photo of the monitor in a now-protected tweet, along with his take on the matter:
“I’m sending this tweet to show how extremely upset I am about this message shown inside the train on the Tobu Tojo Line, saying ‘Passengers using baby strollers, please take care to be considerate of other passengers around you.’ Isn’t it the other passengers who should be considerate towards people who are trying to go somewhere with their children? It’s common sense to be considerate towards mothers who are with babies, who require extra care. The rail company’s conduct is terrible.”
It’s not clear how long Tobu has been displaying the message on its trains, though it can also be seen on carriages on the company’s Noda Line, which skirts downtown Tokyo and runs through the capital’s neighboring Saitama and Chiba Prefectures. @sterada’s tweet was the first time many Twitter users had heard of it though, and it set off a debate between those who felt the plea for politeness was being directed towards the wrong people and others who have been frustrated by parents aggressively pushing strollers through crowds like a battering ram or parking them inside carriages in ways that take up more space than necessary.
In light of @sterada’s tweet and its reactions, Tobu Railway Company itself has conceded that its choice of words was overly forceful, and is currently considering changing it.
Source: Twitter/@sterada via Hachima Kiko, Yahoo! News Japan/Chiba Nippo
Top image: Pakutaso
You, and your stroller-riding kids, can follow Casey on Twitter.

Four things our new-mother reporter felt riding the Tokyo subway with her baby
What’s the rule for where to put strollers on Japan’s Shinkansen bullet trains?
Commuters, Mothers and Government Bump Heads Over Baby Buggy Posters
Distressed moms and dads on Japanese trains getting help from child assistance volunteer badges
10 times Japanese train passengers aren’t so polite【Survey】
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
7-Eleven Japan’s new baked-in-store sweet treat is only available in three parts of the country
You can assemble a well-balanced team of Pokémon, them eat them, thanks to Japanese cake chain
Fading Tokyo – Searching for signs of the Showa era as local neighborhoods evolve[Photos]
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
McDonald’s Japan adds new Hello Kitty and Pompompurin drinks to the menu for a limited time
Two food hacks take Japan’s convenience store fried chicken to amazing new sandwich heights
Now you can buy cough-drop flavoured Kit Kats in Japan
What does blood type have to do with the Japan national football team?
Century-old station in Kyushu faithfully restored to original condition, Starbucks added
Tokyo’s best museum for foreign travelers finally reopens after being closed for four years
Pokémon lacquerware series expands for Year of the Horse with new handcrafted design[Video]
Tokyo subway and almost all Tokyo train lines now accepting credit card tap payments
Totoro Fund line of beautiful artwork and apparel lets you help the real-world Totoro Forest
Famous Tokyo cherry blossom spot installs view-blocking screens to fight overcrowding[Video]
Tokyo turns its phone booths into free Wi-Fi hotspots, and here’s how to use them
Studio Ghibli adds new My Neighbour Totoro 2026 Corn Gift to its anime store for Mother’s Day
Japan now has a special desk for people who work at home with a pet cat[Photos]
Uniqlo announces new T-shirts for One Piece, Naruto and more for manga publisher’s 100th birthday
Train station platform ramen store closes its doors on half a century of history in Tokyo
Starbucks Japan releases new My Fruit³ Frappuccino at only 34 stores around the country
Studio Ghibli releases Catbus pullback keychain that runs like the anime character
Krispy Kreme releases Super Mario doughnuts in Japan for a limited time
Japanese onsen egg maker from 100-yen store Daiso needs to be on your shopping list
Nine great places to see spring flowers in Japan, as chosen by travelers (with almost no sakura)
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Japanese mom’s don’t-touch-my-baby-stroller sign stirs up debate【Video】
Japan’s most annoying train behaviours: Passengers reveal the things that irk them most
Tokyo train operator installs baby care rooms to make rail travel easier for parents and infants
The 10 most annoying things foreign tourists do on Japanese trains, according to locals
JR, Tokyo Metro, other rails lines adding discounts for mentally handicapped riders, caregivers
Japanese railway line closes, company keeps trains running for residents
Foreign tourists on Shinkansen bullet train break suitcase etiquette, angering local passengers
Swapping seats on Japan’s bullet trains is not allowed, Shinkansen operator says