
Before you hop on the Shinkansen, make sure you’ve got your ticket and a charged phone.
Japan is a country where old communications technology takes a long time to fade away. It wasn’t until fairly recently that pager service ended, and it’s not at all unusual for otherwise modern offices to still have a fax machine. But even in Japan, time marches on, and so Japan Railways has announced that it will be removing payphones from all Shinkansen trains.
Coin-operated public phones have been part of bullet train amenities almost since the very beginning, with the Tokaido Line Shinkansen getting its first in-train payphone in 1965, just one year after the high-speed rail network started carrying passengers. On Thursday though, JR East, West, Tokai, Kyushu, and Hokkaido, the five companies that collectively operate Japan’s multiple Shinkansen lines, said they’ll be removing the phones early this summer.
As for the reason why, just about every adult in Japan, including senior citizens, now has their own mobile phone, and with fewer and fewer people using the trains’ payphones, there’s not much point in going to the expense to maintain them. In addition, renovations completed in 2020 to a tunnel on the Yamagata Shinkansen line eliminated the last major dead zone of mobile phone signal reception along the Shinkansen routes, meaning that as long as passengers have battery life left on their phone, they’re never stuck in a communications blackout.
▼ Payphones will still be available at Shinkansen stations, however.
Japan Railways will begin removing Shinkansen payphones on individual trains on June 7, and expects them all to be gone by June 30. Meanwhile, a new policy for inbound travelers to Japan requiring the installation of location confirmation and contact tracing apps are also good reasons to keep your phone handy while in the country.
Source: Sankei Photo. @Press
Top image: Pakutaso
Insert image: Pakutaso
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!


Tokaido Shinkansen ending in-train food/drink sales for all non-first-class-passenger cars
Nozomi Shinkansen bullet train abolishes low-priced unreserved tickets during peak travel seasons
New Shinkansen design unveiled, bullet train exterior includes cherry blossom Easter egg
Bullets on the bullet train as three men found carrying guns on Japan’s Shinkansen
Japan is getting a Disney Mickey Mouse Shinkansen bullet train this spring!
Disillusionment at Tsukiji’s tourist-target prices led us to a great ramen restaurant in Tokyo
Japan may add Japanese language proficiency, lifestyle classes to permanent foreign resident requirements
More Than a Capsule Stay: Why Solo Travelers Choose “global cabin Yokohama Chinatown”
How to speak Japanese like a gyaru【2024 edition】
Why you shouldn’t call this food “Hiroshimayaki” if you’re talking to people from Hiroshima
We make Russian food based only on the sound of its name, somehow everyone who ate it survived
Is this the most relaxing Starbucks in Japan?
Starbucks on a Shinkansen bullet train platform: 6 tips for using the automated store in Japan
Giant Clodsire Pokémon plushie comes with up to 32 Woopers in super size, super cute set【Pics】
Starbucks Japan releases the new Soupuccino, but is it everything it’s cracked up to be?
7-Eleven Japan starts new temporary luggage storage service in over 300 branches
Starbucks teams up with 166-year-old Kyoto doll maker for Year of the Horse decorations【Photos】
Tokyo’s Tsukiji sushi neighborhood asks tour groups to stay away for the rest of the month
Street Fighter Hadouken Churros to be launched and eaten in Tokyo, Okami pudding on offer too
Japanese woman mistaken for bear
Return of Totoro sequel short anime announced for Ghibli Park
Starbucks Japan releases new zodiac chilled cup drink for 2026
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Japanese train company is letting fans buy its actual ticket gates for their homes
Is China’s don’t-go-to-Japan warning affecting tourist crowds in Tokyo’s Asakusa neighborhood?
Starbucks Japan unveils new Christmas goods and a rhinestone tumbler that costs 19,500 yen
Tokyo considering law requiring more trash cans following litter increase in heavily touristed area
Nintendo’s Kirby now delivering orders at Kura Sushi restaurants, but not in Japan
Tokyo event lets you travel back in time, for free, to celebrate 100 years since Showa era start
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s deadliest food claims more victims, but why do people keep eating it for New Year’s?
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
The top 10 annoying foreign tourist behaviors on trains, as chosen by Japanese people【Survey】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Here’s your chance to ride Japan’s maglev Shinkansen in spring, nine years before service starts
What’s the rule for where to put strollers on Japan’s Shinkansen bullet trains?
The ultimate Shinkansen trip: Riding Japan’s bullet train network from one end to the other
One Piece Shinkansen bullet trains set to speed to adventure in Japan
Is the new Shinkansen Train Desk ticket worth it?
Foreign tourists on Shinkansen bullet train break suitcase etiquette, angering local passengers
Shinkansen zombie outbreak occurring for first-ever haunted bullet train event
Hello Kitty Shinkansen bullet train to debut in Japan this summer
Shinkansen bullet trains adding semi-private booths on most popular travel route【Pics】
Shinkansen will require reservations for large suitcases, charge penalty fees for those without
Hot coffee finally returns to Tohoku, Hokuriku Shinkansen bullet trains
Shinkansen driver disciplined for taking poop break while train was going 150 kilometers an hour
You can send email from payphones in Japan?!? We try the technology trick that shocked the nation
Hokkaido Shinkansen apologizes for driver “spacing out” while operating bullet train
Faster! Japan’s Shinkansen to get speed boost along Tohoku route
Sanyo Shinkansen ending in-car food cart sales (unless you’ve got the cash for first-class)
New Shinkansen bullet train design revealed for Nagasaki extension
Leave a Reply