
Wrongfully accused man also loses job after being labelled as “the SARS guy.”
At about one o’clock in the afternoon on 31 March, as Japan was just getting warmed up to the possibility of a COVID-19 state of emergency, a man in his late 50s popped into a convenience store in Joyo City, Kyoto Prefecture.
The man was on leave from his job at an ophthalmology clinic where he worked as a technician. He had caught a case of adenoviral keratoconjunctivitis which is a relatively mild but highly contagious viral infection of the eye, very similar to pink eye. Because of his condition, he thought it wise to warn the clerk while paying.
▼ A mucusy red eye probably won’t kill you but it will certainly ruin your day

“I have something that is contagious by touching, so please disinfect this,” while handing over his payment. However, the clerk just looked at him strangely, so he repeated more simply, “Put alcohol on this.” Once the purchase was complete he left and went about his day.
Four days later the police paid him a visit and placed him under arrest for “obstruction of business,” a broadly defined crime that involves impeding a business’ ability to function.
On that fateful day in the convenience store, after the man had left, the clerk immediately told her manager that someone had come in saying, “I have SARS.” The manager then called 110 (the police emergency number) and closed the store for over two hours so that it could be completely sterilized.
The man denied the charges, claiming that he’d never said he had SARS at all. On that day his words in Japanese were “Boku (I) sawaru (touch) to (and) utsuru (transmit),” while it is a stretch, it’s not completely implausible that the “sa” in “sawaru” and “tsuru” in “ustsuru” could be misheard as “SARS” (“sahzu” in Japanese) under certain conditions.

An investigation was launched and by 14 May, the public prosecutor decided not to file charges because the security camera footage yielded no evidence of him saying “SARS.” However, by this time the incident was reported nationwide, and while most major outlets didn’t print the man’s name, it still managed to get out onto the internet.
He since had to resign from his job and is having difficulty finding new work due to the current economic situation and his newfound notoriety. He told Sankei Shimbun, “My name is still on the internet as ‘the SARS guy’ and it’s devastating. What else can I say, except times are rough now.”
Most people sympathized with the man, but others pointed out that there was lots of blame to go around.
“That’s like the plot of some absurd comedy.”
“That’s a good way to encourage infected people to hide their illnesses.”
“That guy might have a tongue infection too.”
“He should sue for everything he went through.”
“He shouldn’t have gone to a convenience store in his condition in the first place.”
“I can’t really blame the clerk. He never specified his illness and in these circumstances what was she supposed to think?”
“He lost everything, just for doing the right thing. That’s so sad.”
“The police were way out of line here.”
That last sentiment was echoed by the man’s lawyer who told media, “the misunderstanding was unavoidable, but the problem here is the police. He was arrested before the investigation was properly conducted such as through scrutinizing the surveillance camera evidence. They got the procedural order wrong.”

This sparked further discussion on the topic of police misconduct which originated in the U.S. and sent shockwaves throughout the world, including Japan.
“This kind of stuff is going to start an anti-police movement like they have in the USA.”
“If the police had just had a basic conversation with the guy before arresting him, it probably would have been an open and shut case.”
“The people criticizing the police are probably the kind that get an attitude whenever they get questioned on the street.”
“If the police didn’t arrest him and he did end up having SARS then everyone would have piled on them for being lazy. They can’t win.”
This incident happened in March, and social anxiety has only gone up since then. Last April, about 1,300 110 calls regarding COVID-19 concerns were made in Tokyo alone. Even though the initial wave has subsided, fears of returning to all that in a potential second wave is perhaps even more mentally taxing for a lot of people.
It’s important to keep that in mind when interacting with others and to value patience and communication as much as possible, because times are certainly rough, and even a simple trip to a convenience store can turn disastrous over simple misunderstandings.
Source: Sankei News, Sanspo, Hachima Kiko
Top image: Pakutaso
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!

Man who knowingly spread coronavirus to various bars in Aichi dies in hospital
Kyoto man arrested for forcing appliance store clerk to shave own head in apology
Hokkaido man arrested after asking convenience store to lend him money
Saitama senior arrested after calling telecom provider 24,000 times to complain
Man tells Nintendo HQ “I’m going to blow you all the hell up,” gets arrested by Kyoto cops
A real-world Pokémon Poké Ball hotel is opening in Japan at a still-secret location [Video]
Starbucks Japan reveals new Tsukimi Moon-Viewing drinkware and gifts for autumn 2026
Japan’s revolving sushi restaurant king Sushiro coming to U.S. this fall with high prices, no tipping
Japan’s first fall color forecast for 2026 is here!
The mystery of Port Store, the Japanese convenience store that looks like a Lawson rip-off
Elderly couple donates 400 million yen to erect Myaku-Myaku statue in Osaka
Tamagotchi evolves into a ring for its 30th anniversary, preorders now open
Japan Railways announces unlimited-ride train pass for fall travel
Lawson convenience store opens its first mobile, trailer-style location in Japan
Family Mart releases Famima convenience store products nationwide, but which ones are worth buying?
Japan’s final Penguin Suica train cards have already shipped, and when they’re gone, they’re gone
Studio Ghibli unveils new anime calendars and diary planners for 2027
Solo travel in Japan: Hidden beer garden in Tokyo is a haven for single visitors
Japan approves foreign resident visa renewal fee increases of up to 967 percent, starts soon
Farewell Final Ceremony announced for Tokyo’s life-size Gundam statue, will stream live
Hobonichi unveils new 2027 planners, diaries and stationery with One Piece, Suica Penguin, Hello Kitty and a must-buy Mini Techo
Family Mart releases new Human Made Cup Noodle in Japan, with freebies for Nigo fans
One Piece Day 2026 brings new art, music, and new cast announcements
Hikaru Utada sings new song in Shinkansen commercial for Japan’s Supreme Class cabins
Mister Donut releases new doughnuts that look and taste like Japanese sweet potatoes
12-year-old British girl who went missing in Tokyo found safe after visiting anime sites around Yokohama
7-year-old boy left behind on Mt. Fuji by his own dad
Sushi Bus: Japan’s first conveyor-belt bus lets you eat sushi while sightseeing around Tokyo
Pokémon Center Online designates first Pokémon items that will require Japanese ID card to buy
Japanese toilet aims to attract foreign tourists but not everybody is happy about it
New Japanese vending machine at Shinkansen station sells cups of ice on platform
Study finds hundreds of people in Indonesia legally named after Naruto, Inuyasha, other anime stars
Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Tokyo subway installing new ticket gates that don’t accept payment through Suica or other IC cards
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Man arrested in Kyoto after failing to return rental car over a year past deadline
Aichi man gets 10 months in prison for saying “I got corona” in electronics store, loses appeal
Confirmed coronavirus patient in Aichi told to go home, goes bar hopping instead
Kyoto man arrested after calling victim to apologize for assault
Man arrested after refusing to wear mask on a plane refuses to wear mask in custody
Man in Japan orders female store clerk to prostrate herself over misunderstanding with his change
Kyoto Animation arsonist to be finally placed under arrest for July attack that killed 36
Osaka burglar arrested because he couldn’t find a mask during shortage
“I should not have gone out naked” admits man arrested at shrine in Japan
Man who gambled entire Japanese town’s COVID relief money arrested
Osaka man arrested for trying to rob woman with necktie that says “Police”
61-year-old Kyoto man arrested for playing guitar and radio too loudly for seven years
Man released on drug charges because police wouldn’t let him use the toilet
Man arrested in Japan after leaving car in coin parking lot for six years, racking up three-million-yen bill
Foreign tourist arrested in Japan for striking convenience store clerk over 3-yen bag altercation