
He might have gotten away with it too, if it weren’t for an anonymous tip-off.
Safety is a top priority for Japanese railway companies, which means staff are required to be alert while on duty, particularly when working on the country’s high-speed bullet trains, which can cover distances at up to 320 kilometres (200 miles) per hour.
So it came as a surprise when news broke of a conductor playing a smartphone game while working on the Shinkansen. And it came as a bigger surprise when it was revealed that it wasn’t a one-off occurrence either — in fact, it was something he’d been doing regularly for the past ten years.
He may well have continued to get away with it as well, if it weren’t for an anonymous person posting a message on the Japan East Rail website that read:
“It appears that someone like a Shinkansen driver or conductor was playing a location-based game on 6 November.”
The anonymous tip-off led JR East to investigate the matter, which resulted in the company finding a male conductor in his 40s playing a smartphone game while in the driver’s cabin on the Tokyo-bound Joetsu Shinkansen at 11:30 a.m. on 6 November.
▼ The Joetsu Shinkansen runs between Tokyo and Niigata.
While the exact game or games the conductor was playing hasn’t been revealed, the Niigata branch of JR East has confirmed the type to be location-based. Upon questioning, the man said he started his onboard gaming habit during his shift about ten years ago, playing about 10-20 times per trip. As for why he was doing it while on board, the man said he was competing for the number of places visited and wanted to get more locations.
With each trip from Tokyo to Niigata being 269.5 kilometres (167.5 miles) long, the conductor would’ve been able to nab a lot of locations. That didn’t impress any commenters online, however, who said:
“He should take his job more seriously.”
“Customers won’t like it if rail staff can still get paid while playing games during work, especially when it costs so much to ride on the Shinkansen.”
“These days, everything is automated, including the onboard announcements, so incidents like this occur because staff don’t have anything to do.”
“I’d be annoyed if I saw a colleague doing this — I wonder if the whistleblower was another crew member.”
“Lately, there have been a lot of violent incidents on trains, so I’d prefer it if conductors patrolled the carriages more frequently.”
It’s true that crimes on trains have been increasing lately, including on the Shinkansen network, where one man had to be taken off the train by police after whacking another man in the head and another man attempted to start a fire, all in the space of two days earlier this month.
With all eyes now on rail companies to keep commuters safe, JR East Niigata made a formal announcement to the press about the onboard gaming incident, saying:
“We prohibit the use of personal mobile phones etc. while on board, and are taking this matter seriously, providing staff with thorough instructions to prevent this event from happening again.”
We guess things could’ve been worse — at least he wasn’t like this driver, who fell asleep at the controls of a Tokyo train.
Sources: Yahoo! Japan News/Niigata Sogo Television via Hachima Kiko
Top image: Wikipedia/MaedaAkihiko
Insert image: Wikipedia/toki200
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!


Hot coffee finally returns to Tohoku, Hokuriku Shinkansen bullet trains
Schedule released for Japan’s “Contemporary art bullet train”
Traveler in Japan filled with gratitude as bullet train conductor shares Shinkansen lifehack
Shinkansen driver disciplined for taking poop break while train was going 150 kilometers an hour
Japanese train conductor surprises everyone on board with his English skills
7-Eleven Japan’s cooked-in-store takoyaki is here! How does it fare against the street food king?
New Kyoto Converse sneakers celebrate Japan with traditional kimono fabrics for your feet
Studio Ghibli launches huge new anime movie T-shirt collection with special design details
Tokyo is the best city in the world to live in, study says
Tifa’s Final Fantasy VII bar is going to pop up in real-world Tokyo
Wisteria season starts early with blooming of Japan’s Great Wisteria in its beautiful garden
Buddhist priest arrested for using health insurance card he found on the street
New survey reveals which Studio Ghibli heroine Japanese audiences relate to the most
Visit the mythical cave that hid the Sun Goddess in Japanese mythology
Here’s the best spot to take in a panoramic view at “the most beautiful Starbucks in the world”
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
Japan’s awesomely beautiful Alpen Route snow corridor is now open
Brand-new Pokémon manhole covers coming to help the recovery of a disaster-stricken part of Japan
Studio Ghibli croquettes not to eat, but to keep your stuff in, going on sale in Japan[Photos]
Pokémon hot spring footbath opening in Japan this spring
Secret staff cafeteria in Tokyo is a hidden gem you won’t find in travel guides
Move aside, convenience store egg sando – there’s a better version of the iconic sandwich in Japan
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Japan now has a special desk for people who work at home with a pet cat[Photos]
Japan’s best conveyor belt sushi restaurant of seven years ago has now, finally, come to Tokyo
Famous Tokyo cherry blossom spot installs view-blocking screens to fight overcrowding[Video]
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Japanese rail and Shinkansen bullet train announcers come together for series of cute videos
Shinkansen bullet train tickets go half-off until spring of next year in east Japan travel push
New Suntory beer cans feature 15 different Shinkansen bullet trains and local landscapes
Hello Kitty Shinkansen bullet train to debut in Japan this summer
Hokkaido Shinkansen apologizes for driver “spacing out” while operating bullet train
Japan’s Shinkansen bullet trains to remove all onboard payphones
What’s the rule for where to put strollers on Japan’s Shinkansen bullet trains?
Human body parts found in crack on bonnet of Shinkansen bullet train
Japan’s bullet train-upholstery chairs bring Shinkansen style to your living room【Photos】
Shinkansen will require reservations for large suitcases, charge penalty fees for those without
Is it OK to play with Pokémon card on the Shinkansen? A bullet train manners debate
How to order snacks on a Shinkansen bullet train in Japan
JR East announces awesomely cheap one-day all-you can ride pass, Shinkansen included
Japan is getting a Disney Mickey Mouse Shinkansen bullet train this spring!
Arson attempt by passenger on Japan’s Shinkansen shuts down bullet train line