
An escalator ride like no other.
The only two-storey Shinkansen train in Japan, the “E4 Series” — also known as “Max Toki” and “Max Tanigawa” — currently used on the Joetsu Shinkansen, is scheduled to end its regular service on 1 October.
Once it’s off the rails, there will be no more Shinkansen double-decker trains in operation.
▼ The Max Toki has been looking after passengers for 24 years.
This is a pretty momentous moment for the rail industry, and to send the train off with a fitting farewell, East Japan Rail, who operates the train, has arranged a number of special happenings in the lead-up to its final run.
One of the final farewells involves a special E4 Series Escalator at Tokyo Station, which has become a hot topic online. It’s not every day you get to take a ride on a Shinkansen escalator, so we took a trip out to Tokyo Station to find it for ourselves.
According to the information we’d received, the escalator we were looking for was located inside the ticket gate, somewhere around the middle of the passage that connects the Marunouchi Underground Central Exit and the Yaesu Underground Central Exit in the basement of Tokyo Station.
As we headed to that area, we came across posters on the walls announcing the train’s upcoming departure from the network, with messages encouraging passengers to take a final ride on the train so they can enjoy the view from the top one last time.
▼ The posters include a special “Thank you! Max!” farewell slogan.
It didn’t take long for us to arrive at the escalator, and there was no missing it, as it looked… like the front of a Shinkansen!
▼ An “E4 Series Escalator”
The curve of the escalator resembled the nose of a Shinkansen so perfectly we couldn’t help but wonder if it had been specially designed this way.
Taking a closer look, we could see that the design details on the escalator had been lovingly handmade. This was more touching than if they’d used ready-made materials, as it showed a level of care for the train that indicated it was more than just an inanimate object.
The details resembled the side of the train perfectly, only with added messages announcing its end date and expressing thanks to people for their patronage over the past 24 years.
We didn’t come all this way just to look at the Shinkansen escalator, though, we were here to ride it and so that’s what we did.
▼ Even upon ‘boarding’ the escalator, it still looked like the nose of the legendary bullet train.
As soon as we got to the top, we brushed aside our self-consciousness and turned right around to descend on the other side. That’s when we noticed we weren’t the only ones doing that, so it’s clear that the Max Toki has a lot of diehard fans.
Seeing the escalator standing strong while commuters rushed off to their destinations around it reminded us of the many passengers it’s served over the years. The 16-car train has a capacity for 1,634 passengers, and is unique in its design as it has both a lower and upper deck.
However, because the maximum speed of the train is 240 kilometres (149 miles) per hour, it’s said to be less efficient compared to other models like the E5, which is used on the Tohoku Shinkansen where it hits maximum speeds of 320 kilometres per hour.
Because of this, and the ageing of the vehicle, it will soon be time to say sayonara to Max, which stands for “Multi Amenity Express“.
JR East has set up a special site to pay homage to the train in the lead-up to its last run, where you can find out more about the train’s history, purchase merchandise, and print out fun activities for children.
▼ There’s also a touching video, entitled Joetsu Shinkansen E4 Series Max Model Last Run, which will bring tears to the eyes of railway enthusiasts.
If you’d like to say farewell to Max in person, you’ve still got a few weeks left to book a ticket on the train before it sets out on its last run. And of course, you can take a ride on the E4 Series escalator, which will also be decked out in its special wrapping until then.
Don’t forget to keep your eyes peeled for other unusual finds while you’re at Tokyo Station, because there are two markers hidden in the area that’ll surprise you.
Photos: ©SoraNews24
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!
[ Read in Japanese ]













The golden escalator hidden at a Tokyo train station
Shinkansen conductor caught playing GPS smartphone game on bullet train…for TEN years
Shinkansen breaks down, causes all-day commuter chaos at Tokyo Station
This is Japan’s only shrine with a Shinkansen tunnel underneath it
Brand new Shinkansen bullet train unveiled in Japan… but it won’t carry passengers
Japan approves foreign resident visa renewal fee increases of up to 967 percent, starts soon
Japan tripled its departure tax to fund tourism but is using the money on cherry blossoms and bears
Tokaido Lumière Express: Stay overnight inside the Shinkansen from Osaka to Tokyo
McDonald’s Japan reveals exclusive new Tsukimi moon viewing collection for 2026
Nike x One Piece collection brings Devil Fruits to sneakers and streetwear in Japan
Nephew of Studio Ghibli director Hayao Miyazaki serves up Totoro Shaved Ice in Tokyo
Data suggests increased bear sightings have led to a decrease in mountain climbers across Japan
Ministop brings bulked up Okinawan-style rice balls to mainland Japan for one week only
Starbucks Japan adds new Customisation Bar to stores, with free ways to hack your food and drink orders
Domino’s puts a new spin on moon viewing with Tsukimi dango-inspired tarts in Japan
7-year-old boy left behind on Mt. Fuji by his own dad
Sushi Bus: Japan’s first conveyor-belt bus lets you eat sushi while sightseeing around Tokyo
Studio Ghibli unveils new interactive stationery dioramas that bring anime movies to life on your desk
Anime fans can now wear a Seiko watch inspired by Japan’s One Piece Shinkansen
7-Eleven Japan brings back best-selling flat croissant that became a hit on social media
Studio Ghibli composer Jo Hisaishi just set three Guinness Records
Foreign hiker on Mt. Fuji loses consciousness and dies, becoming climbing season’s second fatality
We recommend not buying one pack of Japan’s new convenience store corn soup-flavor fried chicken
12-year-old British girl who went missing in Tokyo found safe after visiting anime sites around Yokohama
Air-conditioned dress shirts arrive in Japan to save working professionals from sweltering heat
Pokémon Center Online designates first Pokémon items that will require Japanese ID card to buy
Japanese toilet aims to attract foreign tourists but not everybody is happy about it
Tokyo’s newest viral dessert is like a Japanese parfait inside a bread bun [Taste test]
New Japanese vending machine at Shinkansen station sells cups of ice on platform
Study finds hundreds of people in Indonesia legally named after Naruto, Inuyasha, other anime stars
Japanese vending machine sells freshly squeezed lemon juice with a futuristic light show
Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Tokyo subway installing new ticket gates that don’t accept payment through Suica or other IC cards
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Faster than a speeding bullet! Ride the Tokyo to Kyoto “Nozomi” Shinkansen with us! 【Video】
$2.34!? Cheapest bullet-train ride in Japan lasts 3 minutes, but memories are forever【Photos】
Hot coffee finally returns to Tohoku, Hokuriku Shinkansen bullet trains
New Suntory beer cans feature 15 different Shinkansen bullet trains and local landscapes
Shinkansen station platforms now have…Baskin Robbins ice cream vending machines!
Is the new Shinkansen Train Desk ticket worth it?
This is how Japan’s train-cleaning crews clean the Shinkansen in only seven minutes
Doai Station: The deepest station in Japan is also one of the scariest, like a video game dungeon
Starbucks Japan to open Shinkansen platform stores at Kyoto and Nagoya stations
Hello Kitty Shinkansen looks set to be cutest Japanese train ever with special kawaii interiors
Wait, some Shinkansen trains already have private booths that only cost 1,500 yen for an hour?
Is the Shinkansen bullet train Green Car upgrade worth it when traveling in Japan?【Photos】
Traveler in Japan filled with gratitude as bullet train conductor shares Shinkansen lifehack
Kodama Shinkansen trains on popular Japan route get a whole new look this winter
Disney Shinkansen coming to Japan’s rails, starts service this month
Hello Kitty Shinkansen Cafe: A delicious stop on the most kawaii bullet train in Japan