
Don’t be alarmed if you see a pair of optic sensors peeking from behind the beverage rack.
For years now the convenience store industry in Japan has been facing a labor crisis. Rapid expansion and demanding conditions have made it hard to find sufficient staff and help wanted posters have become permanent fixtures on many locations of chains such as Lawson, 7-Eleven, and Family Mart.
In response, the chains have been looking to technology for help. Lawson is currently testing self-payment systems and Family Mart has enlisted the help of Model-T.

Designed by Japanese robotics firm Telexistence, Model-T is remote controlled by a human equipped with a VR set using their “Augmented Workforce Platform.” In the following trial video, a young man pilots a Model-T in Tokyo’s Tshima Ward while he himself is sitting in the Telexistence office eight kilometers (five miles) away in Minato Ward.
In this demonstration, the Model-T is stocking drinks which would normally require at least two workers on site so that one person could watch the counter. In this way, however, a single robot operator could keep the drinks stocked at several locations throughout the day while the in-house staff focus on the customers.
And perhaps the best part is that the Model-T has a kick-ass, cat-monster, RoboCop 2-reject appearance that’s way cooler than a lot of the doughy, impotent-looking robot designs Japan tends to put out these days.
▼ Sorry Pepper, but it’s true…

The response online was generally welcoming as well, with many hoping to see a cat-bot working in a conbini near them soon.
“I would love to see a remote-controlled robot working at a convenience store!”
“Why do they have it working in the back? I want to see it.”
“The speeds seems to be a problem. I wonder if it’s really more cost-effective than humans.”
“Convenience stores can’t seem to hire anyone these days, so this will almost certainly happen.”
“I tried going to Toshima to check it out but I couldn’t see past the drinks.”
“They should make the robots look like Famichiki Senpai.”
“This is amazing. I would love to have a robot go out and do all my stuff for me.”
“They should set it up so that people can get items for games by working at Family Mart.”
“Why does it look like the grandpa in Tekken?”
This project is also in-line with the Japanese government’s moonshot initiative to have most labor converted to robot avatars that can be piloted by people of all ages and physical limitations by 2050.
In the meantime, by the year 2022, Family Mart plans to have Model-Ts in up to 20 locations as the speed and accuracy of the system is improved, and from there gradually roll them out to all stores.
I, for one, welcome our new robotic stockers.
Source: Telexistence, FamilyMart, Impress Watch, Hachima Kiko
Top image: YouTube/Telexistence Inc.
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!

Convenience store Family Mart employs its first robot stocker
Remote-control VR robots to start working in Japanese convenience stores this summer
Convenience store robot pilots wanted, wages start at 1,450 yen per hour
7-Eleven showcases its newest robots for cleaning, stocking, and customer service
What’s it like to shop at Family Mart’s first “unmanned convenience store” in Japan?
Japan now has human refrigerators inspired by Japanese vending machines
Studio Ghibli releases anime T-shirts that pay homage to one of Hayao Miyazaki’s most personal films
Hatsune Miku collaborates with Hokusai’s art in new Vocaloid ukiyo-e illustration series [Pics]
Starbucks Japan releases exclusive new Bearista collection…with beary cute details
Family Mart’s new Tokyo flagship convenience store doesn’t feel convenient, but is that a problem?
Starbucks Japan releases new Discovery Series collection celebrating local regions and traditions
Japan’s ultracompact kei car taxis are now ready for travelers to ride, if you know where to find them
Defacing the Japanese flag is now a crime, says government, punishable by up to two years in jail
Gundam’s Char Aznable normal suit becomes roomwear for doing normal stuff in the real world [Pics]
Is Japan’s tourism boom slowing down? Foreign visitor numbers fall for first time in five years
Cup Noodle unveils first-ever cold-water instant ramen in Japan
Japanese government ID card and app to be required for certain Pokémon card purchases next month
Teen girl in Japan refuses to be victim, personally escorts train pervert to police for arrest
Uniqlo looks back to the very start of Pokémon with new black-and-white pixel art T-shirts[Pics]
Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
Family Mart opens new “Famima” flagship store in Tokyo that’s like a tourist attraction
Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
Japan triples departure tax, foreign tourists and locals now must pay more to leave country
Japan launches first overnight Shinkansen bullet train between Tokyo and Osaka this summer
Studio Ghibli store Donguri Republic announces opening of first-ever store in America
Japanese sweets shop sells an ohagi so exquisite it sells out by noon
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
We taste makunouchi bento at four Japanese convenience store chains【Taste comparison】
Japanese company wants you to use a remote-controlled robot to visit Grandma, go shopping【Video】
Japanese convenience store allows use of initials on name tags to prevent harassment by customers
Family Mart bartender robot Milly is here to serve you coffee…but not in Japan
97 percent of Kumamoto convenience stores open for business just three days after major quakes
Which Japanese convenience store sells the best pizzas?【Taste test】
Which Japanese convenience store sells the best beef stew?【Taste test】
Which Japanese convenience store sells the best onigiri rice balls?【Taste test】
Which Japanese convenience store sells the best butter chicken?【Taste test】
Japanese convenience store coffees are now bigger than ever, thanks to the new “Deka Drink” trend
Deep-fried delight – Taste testing the menchi katsu from four Japanese convenience store chains
Japanese convenience store showdown – Who’s got the best ikura rice balls?【Taste test】
Ramen egg showdown! Which Japanese convenience store makes the best nitamago?【Taste test】
This Japanese convenience store in Tokyo has a Subway inside it
Which Japanese convenience store has the best miso vegetable stick pack?【Taste test】
Thousands of convenience stores in Japan to end sale of print magazines this spring