customer harassment

Japanese town suing resident for being a jerk

How big of a jerk do you need to be before your own town sues you?

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Kuwana City officially outlaws making staff get down on all fours to apologize

But is a strongly worded letter enough?

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Kyoto man arrested for forcing appliance store clerk to shave own head in apology

Clerks really don’t get paid enough.

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Japanese telecom giant to make AI filter to soften angry customers voices at call centers【Video】

New system lets AI take a piece of someone’s mind and passes on the rest to a human.

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Nintendo takes steps to protect staff from growing problem of customer harassment

Nintendon’t take grief from customers anymore.

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