
Earlier this month we posted an announcement about a special limited-time Kiki & Lala Cafe in Tokyo’s trendy Shibuya district. The photos from the preview were just so adorable that we almost had little hearts spilling out of our eyes, and had to send a writer from our Japanese sister site Pouch over to get the inside scoop. After four failed attempts, she finally managed to make her way inside and discover the magical secrets within for herself. The reason it took so long for her to get in? It’s because the place is just too darn popular!
If you’re a fan of Sanrio’s cute characters and are anxious to go for yourself but are a bit hesitant about the long wait, you’ll definitely want to check out our writer’s comments and eight practical tips for planning a visit.
Time flies for Sanrio, as this year marks the 40th anniversary of Hello Kitty (who doesn’t look a day older than when she first appeared on the scene!). Hello Kitty was joined the following year by a pair of angel-like twins called the Little Twin Stars, otherwise known as Kiki & Lala. Kiki is the younger brother with blue hair, and Lala is the older sister with pink hair. Kiki & Lala have remained hit characters for Sanrio since their debut in 1975 up until today.
Perhaps their enduring legacy is the reason why this limited-time cafe has proven to be so popular. Women now in their 30s and 40s who fell in love with the twins decades ago are just as likely as current elementary and junior high school girls to be heard bursting into a chorus of kawaiiii ♥ (“cuuute!”) outside of the shop. There’s a constant line winding out of the place, with wait times up to approximately three hours. In the words of our writer:
“I can only find one fault with the cafe – despite having been open for over a month now, it’s still super crowded!”
Yikes! It’s no wonder that she had to give up four times while waiting in line. But we’re sure glad she persevered through that fifth attempt, or else we wouldn’t have gotten our hands on her wonderful insider photos.
Let’s take a look at what she ordered:
▼The “Magical Roll Cake Conjured from a Star Wand” is über-cute!
We bet you’ve never eaten a star-shaped hamburger before! Unfortunately Kiki’s face got a little messed up on this one…
▼”Little Twin Stars Hamburger Plate”
Kiki’s blue burger is a regular hamburger, while Lala’s pink one is actually a salmon burger. The portion size may not look like much, but it’s enough to fill you up. The crispy fries are also delicious.
There are many other Kiki & Lala themed food items, including omuraisu (rice omelet) made with pink rice. For a list with official photos of each dish and the prices, check out our article from earlier in the month here.
Here’s the menu displayed outside of the shop (Note: there appear to be slight variations between this menu and the menu released earlier in the month):
Now, onto the drinks. Our writer ordered a “Lala☆Latte.” The Lala face created with pink powdered sugar turned out to be so adorable you won’t want to drink it! To top it off, the stirrer came in the form of a star-shaped candy wand. Other drinks on the menu include “Kiki’s Dreamy Soda” and “Honey Milk Chai.”
▼You’ve gotta admit, this latte art is too cute for words!
When you order a drink, you will also receive this lovely coaster, which you’re free to take home with you. You receive one randomly out of five different versions. Go with a friend and try to collect them all!
You can also take home the original paper place mat to have a dreamy meal at home. Just take care not to spill anything on it at the cafe!
The interior of the shop is bursting with just as much cuteness as the food. Animated clips of the twins play on the TV monitor, and all kinds of illustrations line the walls. You’ll definitely fall in love with the decor.
Within the shop there is also a space to take a picture with Kiki & Lala themselves! One of the servers will be happy to take the photo for you.
Perhaps even more exciting is the corner selling limited-edition goods, including the popular roll cake served in the cafe!
▼Button pins
▼You can even make custom Kiki & Lala stickers with your name on them.
Now that you’ve gotten a glimpse of the cafe, our Japanese writer would like to give you some practical tips for visiting.
1) According to one staff member, the cafe is the least crowded on weekdays after 8 PM. After that, the wait time is only about 30 minutes.
2) The Kiki & Lala Cafe is on the 7th floor of Shibuya’s PARCO department store Part 1 (there’s more than one PARCO in Shibuya). Get off the escalator on the 6th floor and head towards the 7th floor (where all the restaurants are). The line for the cafe forms on the staircase leading from the 6th floor to the 7th floor. During mealtimes, when the line reaches to the platform on the stairwell between the two floors, the wait time is approximately three hours. During other times, the wait is about three hours when the line reaches the platform on the stairwell between the 5th and 6th floors.
3) If you want to get a more precise idea of how long the wait will be at any given time, leave your friend in line and head to the entrance of the store. There will be a sign posted giving the current estimated wait time.
4) Be sure to wear comfortable shoes that you don’t mind standing in for a long amount of time. That means that all of you fashionable Tokyo ladies might want to leave the heels at home…
5) Because the wait time is so long, why not go with a friend you haven’t seen in a while? You’ll have plenty of time to catch up and swap stories on the stairwell.
6) Be sure to bring a drink with you for the long wait so you don’t get dehydrated.
7) Perhaps the most important piece of advice: You actually order while still in line, about 3o minutes before sitting down. You CANNOT order additional items while you’re in the cafe, so choose carefully.
8) If you have to leave partway through the wait, take a peek upstairs before heading home. Anyone can enter the shop and buy the limited edition goods (including the roll cake), so you can go home with a souvenir at the very least.
The cafe will only be open for another month or so. Mark your calendars so you don’t forget!
Cafe Information
Collaboration with THE GUEST cafe & diner (Shibuya PARCO Part 1 ・ 7th floor)
Open March 21 – the end of May (tentative)
Hours: 11 AM – 11 PM / Last food orders: 10 PM, last drink orders: 10:30 PM
Phone number: 03-3477-5773 (THE GUEST cafe & diner)
Email: info@the-guest.com
Facebook: THE GUEST
Original article by Hotaru Yamakawa
Source/Images: Pouch
[ Read in Japanese ]

























Kiki & Lala Cafe in Tokyo now serving up star shaped burgers and more!【Photos】
Our reporters become Kiki and Lala Lolitas at transformation salon in Harajuku
New Sanrio Little Twin Stars Kiki and Lala McDonald’s Happy Meal items are adorable and practical
Sanrio’s Little Twin Stars shine brightly in new themed rooms at the Keio Plaza Hotel Hachioji
My Melody and Little Twin Stars join Hello Kitty for new themed rooms at Tokyo hotel
Starbucks Japan reveals new Tsukimi Moon-Viewing drinkware and gifts for autumn 2026
A real-world Pokémon Poké Ball hotel is opening in Japan at a still-secret location [Video]
Japan’s first fall color forecast for 2026 is here!
Japan’s revolving sushi restaurant king Sushiro coming to U.S. this fall with high prices, no tipping
The mystery of Port Store, the Japanese convenience store that looks like a Lawson rip-off
Tamagotchi evolves into a ring for its 30th anniversary, preorders now open
Elderly couple donates 400 million yen to erect Myaku-Myaku statue in Osaka
Japan Railways announces unlimited-ride train pass for fall travel
Lawson convenience store opens its first mobile, trailer-style location in Japan
Mini CRT-lookalike Final Fantasy figurines are awesome pixel art music boxes [Video]
Japan’s final Penguin Suica train cards have already shipped, and when they’re gone, they’re gone
Studio Ghibli unveils new anime calendars and diary planners for 2027
Solo travel in Japan: Hidden beer garden in Tokyo is a haven for single visitors
Japan approves foreign resident visa renewal fee increases of up to 967 percent, starts soon
Farewell Final Ceremony announced for Tokyo’s life-size Gundam statue, will stream live
Hobonichi unveils new 2027 planners, diaries and stationery with One Piece, Suica Penguin, Hello Kitty and a must-buy Mini Techo
Family Mart releases new Human Made Cup Noodle in Japan, with freebies for Nigo fans
One Piece Day 2026 brings new art, music, and new cast announcements
Hikaru Utada sings new song in Shinkansen commercial for Japan’s Supreme Class cabins
Mister Donut releases new doughnuts that look and taste like Japanese sweet potatoes
12-year-old British girl who went missing in Tokyo found safe after visiting anime sites around Yokohama
7-year-old boy left behind on Mt. Fuji by his own dad
Sushi Bus: Japan’s first conveyor-belt bus lets you eat sushi while sightseeing around Tokyo
Pokémon Center Online designates first Pokémon items that will require Japanese ID card to buy
Japanese toilet aims to attract foreign tourists but not everybody is happy about it
New Japanese vending machine at Shinkansen station sells cups of ice on platform
Study finds hundreds of people in Indonesia legally named after Naruto, Inuyasha, other anime stars
Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Studio Ghibli has a new anime out, and there’s only one place in the world where you can see it
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Tokyo subway installing new ticket gates that don’t accept payment through Suica or other IC cards
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
Salomon releases Japan-exclusive Mt. Fuji hiking gear that doubles as an amazing souvenir
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Get your fill of fashion and Sanrio with these “Little Twin Stars” sailor uniforms
Keio Plaza Hotel Hachioji to serve adorably delicious Hello Kitty and Little Twin Stars buffet
There’s still time to vote for your favorite Sanrio mascot character of 2021!
Sanrio’s Kero Kero Keroppi hops into restaurant biz with character cafe in Japan! 【Photos】
New cafe in Harajuku serves up Pom Pom Purin-shaped cuisine, attracts fans and pop idols alike
Miffy Cafe in Shibuya looks so deliciously cute we could eat it right up 【Pics】
Sanrio’s lazy egg character appears on menu items at new Gudetama Cafe in Osaka
A sneak peek at the adorable food and awesome merch of the brand-new Let’s Go Pikachu! cafe chain