
Disgruntled 34-year-old woman says she wished the staff had died and Kyoto Animation workers lived.
As Japan’s largest specialty retailer for anime merchandise, the Animate chain is loved by many otaku. However, being a big name in an industry that runs almost entirely on fan emotion means that even when you’re earning love from the majority of enthusiasts, you can still become the target of hatred from unbalanced individuals.
Back in March, Animate began receiving some very troubling emails. One said “Instead of the people from Kyoto Animation, all of you should have been killed,” referencing the July arson attack on the anime studio that resulted in 36 deaths. Another threatening email promised “I’m going to make sure to kill every last one of you,” and yet another, showing a shocking lack of human empathy or succinctness, included the word “Die” repeated 3,852 times in a row.
In the wake of the Kyoto Animation tragedy, authorities in Japan have been taking threats against anime-related targets especially seriously, and the Tokyo Metropolitan Police launched an investigation into the matter. Investigators were able to determine the source of the threatening emails, which included a batch of dozens sent over a two-week period in August, and on Tuesday arrested Choi Yuihwa (崔由理絵), an unemployed 34-year-old woman of Korean citizenship, on charges of forced disruption of business activities.
▼ Choi being taken into custody
Choi’s connection to Animate stretches back to at least 2014, when she made her first purchase through the chain’s online shop. However, her repeated canceling of orders she placed got her account suspended twice, most recently in September of 2018, and rather than appeal the suspension, lodge a complaint with Animate’s customer relations department, or simply do her shopping at one of Animate’s many brick-and-mortar shops (or one of the chain’s competitors), she decided the best way to handle the situation was to spend several months sending online death threats. “I was angry because I didn’t agree with how [Animate] had handled the situation,” Choi said, while admitting to the charges.
The arrest comes roughly four months after Osaka Prefectural Police officers arrested a 25-year-old man from Shizuoka Prefecture for sending threatening emails to video game developer Key/Visual Arts that also alluded to the Kyoto Animation arson attack. Luckily, in both that case and Animate’s, no one was harmed, and honestly with as many things as anime industry professionals have to worry about already, like the possibility that a studio might just up and disappear before they get paid, death threats are the last thing they should have to be dealing with.
Sources: The Sankei News via Jin, YouTube/ANNnewsCH, TBS News
Top image: Pakutaso
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!

Man threatens to set fire to Sega offices, beat employees’ family members to death
Kyoto Animation arsonist to be finally placed under arrest for July attack that killed 36
Death toll in anime studio arson attack climbs to 33
Another Kyoto Animation employee passes away, brings arson death toll to 36
Man arrested for arson threats to Kyoto Animation-related video game company
Mt. Fuji decorated with a 500,000-flower pink carpet is Japan’s ultimate spring view
30 Pikachus want to share a Tokyo hotel room with you that has separate Grass, Water, Fire spaces
Lawson convenience store at popular tourist site is one of the most unusual in Japan
Studio Ghibli celebrates the magic of movie theaters with short video, Hayao Miyazaki illustration
Japanese fashion company’s modernized haori half coats will keep you warm and samurai chic
Pringles Chocolate, but with a Japanese twist, is the snack hack you should be trying right now
Nintendo’s controller capsule toys are so cool, even the machine you buy them from is awesome【Pics】
Drink vending machines disappearing in Japan as number drops to lowest in 30 years
Eight Ways You Really, Really Shouldn’t Use a Japanese Toilet
McDonald’s and Gundam team up for customized anime mecha and fried chicken sandwiches[Video]
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Starbucks Japan closing only Shinkansen platform branch for popularity-triggered renovations
You can assemble a well-balanced team of Pokémon, them eat them, thanks to Japanese cake chain
Two food hacks take Japan’s convenience store fried chicken to amazing new sandwich heights
7-Eleven Japan’s new baked-in-store sweet treat is only available in three parts of the country
Man bites woman at cherry blossom park in Japan, dies shortly after
Peanuts and Coke becomes a viral hit in Japan, but is it a trend worth joining?
Japan now has a special desk for people who work at home with a pet cat[Photos]
Famous Tokyo cherry blossom spot installs view-blocking screens to fight overcrowding[Video]
Uniqlo announces new T-shirts for One Piece, Naruto and more for manga publisher’s 100th birthday
Train station platform ramen store closes its doors on half a century of history in Tokyo
Starbucks Japan releases new My Fruit³ Frappuccino at only 34 stores around the country
Krispy Kreme releases Super Mario doughnuts in Japan for a limited time
Japanese onsen egg maker from 100-yen store Daiso needs to be on your shopping list
Studio Ghibli releases Catbus pullback keychain that runs like the anime character
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Mother of Kyoto Animation artst who died in arson wants on-site memorial, residents opposed
Death sentence handed down for Kyoto Animation arsonist
“Oh, is that so?” says Kyoto Animation arsonist when told how many people he killed
Anime voice actress fan arrested for email telling her to “die die die die”【Updated】
Kyoto Animation comments on arsonist arrest: “Our friends whose lives were taken won’t come back”
Kyoto Animation arsonist’s psychological evaluation ends, open door to prosecution
Final Fantasy publisher Square Enix receives death threat from gamer angry at loot boxes/gacha
Kyoto Animation arsonist begins physical therapy, regains ability to speak
Arsonist at idol concert says he was imitating the Kyoto Animation arson attack
Kyoto Animation arson attack leads Japanese government to develop stricter gas sale regulations
Kyoto Animation arsonist withdraws appeal, clearing death sentence to proceed
New arrest warrant issued for Kyoto Animation arson suspect
Goodbye, Kyoto Animation Studio #1 – Arson-struck studio now completely demolished, cleared away
Mental illness issues could make death penalty impossible for Kyoto Animation arsonist