
Department store chain wants to show concern for shoppers’ mental wellbeing, but some see a message of doom for their physical health.
It’s been a tough week for well-meaning department store ads in Japan. First there was Takashimaya’s attempt to promote Kyoto as a beacon of hope in these troubled times, which ended up sounding to many people like we all need to band together and stop the city’s diabolical plans.
Now comes a different ad campaign from rival department store group Seibu Sogo, whose yuletide message doesn’t seem to have hit its intended mark with all who’ve seen it. Take a look at the video below, in which Seibu Sogo suggests a number of ways to keep your spirits up during the 2020 Christmas season, and see if you can spot why it’s raising some eyebrows.
In just about any other year, the ad’s boldly proclaimed tagline, “Stay positive,” would be seen as straightforward encouragement to remember to look on the bright side of things and be thankful for all the little sources of happiness you’ve been blessed with. However, with the ad coming in the middle of a global pandemic, where many people’s inner monologues consist of bouncing back and forth between the questions “Am I/my family/my friends going to get sick?” and “Wait…are we already sick but just don’t know it yet?”, some people’s immediate interpretation of the word “positive” isn’t in the sense of “happy,” but “infected,” making it seem like Seibu Sogo is saying “Make sure that your COVID-19 infection lasts through the holidays!”
https://twitter.com/cetus03/status/1326870880773812224It’s probably not helping that the Stay Positive print poster shows two friends giving each other hugs with extremely extended arms, standing so far apart that they’re not even in the same room, visually hammering home a reminder that the coronavirus is floating around out there right before bringing up the word “positive.” Negative online reactions have included:
“Get ready for Christmas by staying infected!”
“I know I shouldn’t, but I can’t help laughing about this.”
“NOBODY noticed this?”
“We’re at the point now where advertising production companies really should have two or three people who’re really good at foreign languages on their design teams.”
“They should contract for a native speaker to check these things.”
“Should have gone with something like ‘Stay strong’ instead.”
“This is terrible, Seibu. The meaning of ‘Stay positive for Crhismas’ [sic] depends on things like the time and conditions in which it’s said.”
On the other hand, a number of commenters have no problem with the ads, instead taking them in the way that they were obviously intended.
“’Stay positive’ is a perfectly normal way to say ‘stay upbeat.’”
“I think Seibu Sogo’s ad is fine. It’s better than ‘Save the World from Kyoto,’ anyway.”
“If you hear ‘Stay positive’ and you think the only thing they could be talking about is the coronavirus, I think you’ve got something wrong with your head.”
“Come on now, let’s try to think more positively.”
In Seibu Sogo’s defense, the English word “positive,” with the corrupted pronunciation “pojitibu,” is a commonly used loanword in Japanese, and is used only in the sense of “happy/optimistic.” While there’s plenty of talk about people’s coronavirus infection status going on in Japan these days, when speaking of someone who’s tested positive for a disease, the term used is always the indigenous Japanese yousei, or alternatively kansensha (“infected person”). The use of “stay” also nudges the needle towards the “happy” interpretation of positive, since saying “stay infected” would sort of imply that being infected is mankind’s default state, which isn’t the case.
▼ Some Japanese stock image search results for pojitibu.
In any case, we’d like to take this opportunity to say we hope all of SoraNews24’s readers stay happy and healthy this holiday season — no confusion there, right?
Sources: Seibu Sogo, Twitter/@cetus03 via Jin, Twitter
Top image: YouTube/西武・そごう チャンネル
Insert image: Pakutaso (1, 2, 3) (edited by SoraNews24)
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!
Follow Casey on Twitter, where visiting a Sogo department store food section as a teenager helped change his life.


Starbucks Japan closing only Shinkansen platform branch for popularity-triggered renovations
You can assemble a well-balanced team of Pokémon, them eat them, thanks to Japanese cake chain
Sailor Moon’s Artemis is part of the Artemis II NASA mission control team[Video]
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Starbucks Japan closing only Shinkansen platform branch for popularity-triggered renovations
You can assemble a well-balanced team of Pokémon, them eat them, thanks to Japanese cake chain
Sailor Moon’s Artemis is part of the Artemis II NASA mission control team[Video]
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
What is Teru Teru Bozu? The tragic history behind the Japanese fine weather doll
Licca-chan dolls released in North America for first time in nearly 60 years
Japan’s full-facemask Ninja Parka still lets you eat ice cream[Photos]
Japan named most sleep-deprived country for fourth year in a row, according to survey
Japanese kindness restores our faith in humanity after a highway bus accident in Tokyo
Tokyo’s best museum for foreign travelers finally reopens after being closed for four years
Pokémon lacquerware series expands for Year of the Horse with new handcrafted design[Video]
Two food hacks take Japan’s convenience store fried chicken to amazing new sandwich heights
Tokyo subway and almost all Tokyo train lines now accepting credit card tap payments
Totoro Fund line of beautiful artwork and apparel lets you help the real-world Totoro Forest
Fading Tokyo – Searching for signs of the Showa era as local neighborhoods evolve[Photos]
Famous Tokyo cherry blossom spot installs view-blocking screens to fight overcrowding[Video]
Tokyo turns its phone booths into free Wi-Fi hotspots, and here’s how to use them
Studio Ghibli adds new My Neighbour Totoro 2026 Corn Gift to its anime store for Mother’s Day
Japan now has a special desk for people who work at home with a pet cat[Photos]
Uniqlo announces new T-shirts for One Piece, Naruto and more for manga publisher’s 100th birthday
Train station platform ramen store closes its doors on half a century of history in Tokyo
Starbucks Japan releases new My Fruit³ Frappuccino at only 34 stores around the country
Studio Ghibli releases Catbus pullback keychain that runs like the anime character
Krispy Kreme releases Super Mario doughnuts in Japan for a limited time
Japanese onsen egg maker from 100-yen store Daiso needs to be on your shopping list
Nine great places to see spring flowers in Japan, as chosen by travelers (with almost no sakura)
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
What is Teru Teru Bozu? The tragic history behind the Japanese fine weather doll
Licca-chan dolls released in North America for first time in nearly 60 years
Japan’s full-facemask Ninja Parka still lets you eat ice cream[Photos]
Japan named most sleep-deprived country for fourth year in a row, according to survey
Japanese kindness restores our faith in humanity after a highway bus accident in Tokyo
Fading Tokyo – Searching for signs of the Showa era as local neighborhoods evolve[Photos]
Japan’s wedding gift etiquette rule is too expensive, young people in survey say
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
New Era combines with old eras for amazing hat collection based on Japanese painting masterpieces
A Kyoto factory vending machine sells gourmet mystery meals at bargain prices
Tokyo store that only sells black shirts sheds light on why it’s opening mid-pandemic
Tokyo’s best museum for foreign travelers finally reopens after being closed for four years
Uniqlo announces new T-shirts for One Piece, Naruto and more for manga publisher’s 100th birthday