
An escalator ride like no other.
The only two-storey Shinkansen train in Japan, the “E4 Series” — also known as “Max Toki” and “Max Tanigawa” — currently used on the Joetsu Shinkansen, is scheduled to end its regular service on 1 October.
Once it’s off the rails, there will be no more Shinkansen double-decker trains in operation.
▼ The Max Toki has been looking after passengers for 24 years.
This is a pretty momentous moment for the rail industry, and to send the train off with a fitting farewell, East Japan Rail, who operates the train, has arranged a number of special happenings in the lead-up to its final run.
One of the final farewells involves a special E4 Series Escalator at Tokyo Station, which has become a hot topic online. It’s not every day you get to take a ride on a Shinkansen escalator, so we took a trip out to Tokyo Station to find it for ourselves.
According to the information we’d received, the escalator we were looking for was located inside the ticket gate, somewhere around the middle of the passage that connects the Marunouchi Underground Central Exit and the Yaesu Underground Central Exit in the basement of Tokyo Station.
As we headed to that area, we came across posters on the walls announcing the train’s upcoming departure from the network, with messages encouraging passengers to take a final ride on the train so they can enjoy the view from the top one last time.
▼ The posters include a special “Thank you! Max!” farewell slogan.
It didn’t take long for us to arrive at the escalator, and there was no missing it, as it looked… like the front of a Shinkansen!
▼ An “E4 Series Escalator”
The curve of the escalator resembled the nose of a Shinkansen so perfectly we couldn’t help but wonder if it had been specially designed this way.
Taking a closer look, we could see that the design details on the escalator had been lovingly handmade. This was more touching than if they’d used ready-made materials, as it showed a level of care for the train that indicated it was more than just an inanimate object.
The details resembled the side of the train perfectly, only with added messages announcing its end date and expressing thanks to people for their patronage over the past 24 years.
We didn’t come all this way just to look at the Shinkansen escalator, though, we were here to ride it and so that’s what we did.
▼ Even upon ‘boarding’ the escalator, it still looked like the nose of the legendary bullet train.
As soon as we got to the top, we brushed aside our self-consciousness and turned right around to descend on the other side. That’s when we noticed we weren’t the only ones doing that, so it’s clear that the Max Toki has a lot of diehard fans.
Seeing the escalator standing strong while commuters rushed off to their destinations around it reminded us of the many passengers it’s served over the years. The 16-car train has a capacity for 1,634 passengers, and is unique in its design as it has both a lower and upper deck.
However, because the maximum speed of the train is 240 kilometres (149 miles) per hour, it’s said to be less efficient compared to other models like the E5, which is used on the Tohoku Shinkansen where it hits maximum speeds of 320 kilometres per hour.
Because of this, and the ageing of the vehicle, it will soon be time to say sayonara to Max, which stands for “Multi Amenity Express“.
JR East has set up a special site to pay homage to the train in the lead-up to its last run, where you can find out more about the train’s history, purchase merchandise, and print out fun activities for children.
▼ There’s also a touching video, entitled Joetsu Shinkansen E4 Series Max Model Last Run, which will bring tears to the eyes of railway enthusiasts.
If you’d like to say farewell to Max in person, you’ve still got a few weeks left to book a ticket on the train before it sets out on its last run. And of course, you can take a ride on the E4 Series escalator, which will also be decked out in its special wrapping until then.
Don’t forget to keep your eyes peeled for other unusual finds while you’re at Tokyo Station, because there are two markers hidden in the area that’ll surprise you.
Photos: ©SoraNews24
● Want to hear about SoraNews24’s latest articles as soon as they’re published? Follow us on Facebook and Twitter!
[ Read in Japanese ]













Shinkansen conductor caught playing GPS smartphone game on bullet train…for TEN years
Shinkansen breaks down, causes all-day commuter chaos at Tokyo Station
The golden escalator hidden at a Tokyo train station
This is Japan’s only shrine with a Shinkansen tunnel underneath it
Faster than a speeding bullet! Ride the Tokyo to Kyoto “Nozomi” Shinkansen with us! 【Video】
Yakuzen ramen restaurant in Tokyo is very different to a yakuza ramen restaurant
Tokyo Skytree turns pink for the cherry blossom season
Skyscraper sized Pokémon cards to appear in Tokyo all year long in Tocho projection mapping event
Japanese potato chip Rubik’s Cubes coming soon
Sakura shine at beautiful art installation at Tokyo Sky Tree’s Solamachi complex
Tokyo Station staff share their top 10 favorite ekiben
Japanese people reveal the six western foods they find most disgusting
566 million yen in gold bars donated to Japanese city’s water bureau
Tribute to Nausicaä: Ohm-rice of the Valley of the Wind
Giant hotel rooms in Osaka reflect the new non-niche face of travel in Japan.
The 10 most annoying things foreign tourists do on Japanese trains, according to locals
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Naruto and Converse team up for new line of shinobi sneakers[Photos]
Is Sapporio’s Snow Festival awesome enough to be worth visiting even if you hate the snow? [Pics]
Japan has trams that say “sorry” while they ride around town…but why?
Sakura Totoro is here to get spring started early with adorable pouches and plushies
Starbucks Japan unveils new sakura Frappuccino for cherry blossom season 2026
Poop is in full bloom at the Unko Museums for cherry blossom season
Now is the time to visit one of Tokyo’s best off-the-beaten-path plum blossom gardens
Playing Switch 2 games with just one hand is possible thanks to Japanese peripheral maker
Japan’s newest Shinkansen has no seats…or passengers [Video]
Foreigners accounting for over 80 percent of off-course skiers needing rescue in Japan’s Hokkaido
Super-salty pizza sends six kids to the hospital in Japan, linguistics blamed
Foreign tourists in Japan will get free Shinkansen tickets to promote regional tourism
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
Archfiend Hello Kitty appears as Sanrio launches new team-up with Yu-Gi-Oh【Pics】
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
$2.34!? Cheapest bullet-train ride in Japan lasts 3 minutes, but memories are forever【Photos】
Hot coffee finally returns to Tohoku, Hokuriku Shinkansen bullet trains
New Suntory beer cans feature 15 different Shinkansen bullet trains and local landscapes
Shinkansen station platforms now have…Baskin Robbins ice cream vending machines!
Is the new Shinkansen Train Desk ticket worth it?
This is how Japan’s train-cleaning crews clean the Shinkansen in only seven minutes
Doai Station: The deepest station in Japan is also one of the scariest, like a video game dungeon
Hello Kitty Shinkansen looks set to be cutest Japanese train ever with special kawaii interiors
Is the Shinkansen bullet train Green Car upgrade worth it when traveling in Japan?【Photos】
Traveler in Japan filled with gratitude as bullet train conductor shares Shinkansen lifehack
Disney Shinkansen coming to Japan’s rails, starts service this month
Hello Kitty Shinkansen Cafe: A delicious stop on the most kawaii bullet train in Japan
The ultimate Shinkansen trip: Riding Japan’s bullet train network from one end to the other
You can now buy Shinkansen first-class oshibori moist towelettes online, no ticket required
Hello Kitty Shinkansen bullet train to debut in Japan this summer
Japan Railway Company to end awesome Evangelion Shinkansen service soon, makes us all sad