
The meat in the 4.9-million Tokyo Roast Beef Burgers and Muffins McDonald’s sold wasn’t quite what people were expecting from their commercials.
Between tempting treats like the Calpis McShake and Pikachu McFlurry, plus genuine generosity such as home-delivering smiles and handing out free iced coffee, sometimes McDonald’s Japan can seem too good to be true. Unfortunately, that’s exactly what happened with a pair of menu items which have gotten the fast food chain in trouble with the Japanese government.
Last summer, McDonald’s added the Tokyo Roast Beef Burger and Tokyo Roast Beef Muffin (pictured above) to its menu, marketing the pair of sandwiches with imagery showing a carving knife slicing into thick hunks of roast beef.
However, those have been deemed deceptively delicious by the Japanese government’s Consumer Affairs Agency. Even though the visuals suggest McDonald’s chefs are working with high-class blocks of beef like you’d find at a fancy buffet the truth is that the majority of the meat (approximately 60 percent) used in the Tokyo Roast Beef Burger and Muffin was composed of separate cuts of meat that were heat-fused together then formed into the shape of roast beef slices, sort of like what happens with the company’s U.S.-available McRib.
The Consumer Affairs Agency’s report called out McDonald’s for the misleading visuals in various forms of advertising media, and was most critical of its use in a TV ad for the sandwiches, with the problematic shot seen at the one-second mark of the video below.
おや、なんだかCMのようすが😲… #東京ローストビーフバーガー オリジナル応援Tシャツを今すぐ当てよう→①公式をフォロー②この投稿をRT③結果が @Love_McD から届く 詳細は https://t.co/lxVNuQnlyo #マック軍 #マックなのかマクドなのか pic.twitter.com/H5mTHkVYj4
— マクドナルド (@McDonaldsJapan) August 9, 2017
The Tokyo Roast Beef sandwiches were limited-time items, and neither has been offered since September of last year. Nevertheless, the Consumer Affairs Agency has issued an official reprimand and administrative order against McDonald’s, saying the advertisements were in violation of Japan’s Act Against Unjustifiable Premiums and Misleading Representations (or, in less flowery terms, the country’s false advertising prohibition). While the company isn’t being ordered to make any financial restitutions to the purchasers of the 4.9 million Tokyo Roast Beef sandwiches it sold while they were on the market, it has been ordered to inform consumers that the images in its advertising suggested a level of quality significantly different from that which the product actually had, and also take measures to educate its employees about the violation and prevent future such wrongdoing.
McDonald’s maintains that while the meat used in the sandwiches was processed, that did not represent a difference in quality beyond that which it actually provided. Still, it has issued a statement saying “In the future, we will use accurate, easily understood language and imagery in our advertising,” which seems like it’d be nice on their part, since the target market for fast food generally doesn’t want to have to invest a ton of time decoding confusing commercials.
Sources: Japan Consumer Affairs Agency via IT Media, Jiji
Images: Japan Consumer Affairs Agency



We try McDonald’s Avocado Beef, see if it’s as lame as people on Twitter are suggesting
Scandal rocks McDonald’s Kanto-Kansai burger election, Tokyo Roast Beef Burger caught lying to voters
McDonald’s Japan goes beyond chicken by adding shrimp nuggets to menu
McDonald’s Japan’s eight-nation World Cup menu kicks off next week
McDonald’s Japan is bringing back its Beef Stew Pies (and their lovely puns)!
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Village Vanguard’s Blue Lucky Bag may have the most impressive piece of junk ever created
We followed Tokyo’s mystery walking map and ended up creating our own bar-hopping adventure
Fewer ramen restaurants declare bankruptcy in Japan for first time in several years
We try an unusual buffet of dishes made from wild game at a roadside stop in Chiba
Hokkaido has an Ice Festival that’s less famous than the Snow one, but beautiful in its own way
The greatest sushi roll in Japanese history is actually nine sushi rolls in one【Photos】
Hybrid Cup Noodle Sodas – Forbidden flavors to astound and traumatize【Taste test】
The official cosplay booth models of Tokyo Game Show 2024【Photos】
We tried making edible jewels: One recipe gives you three delicious versions!
10 times to avoid traveling in Japan in 2026
Our 52-year-old pole dancing reporter shares his tips for achieving your New Year’s exercise goal
Starbucks Japan releases new Frappuccino and latte for Valentine’s Day
Ramen restaurant’s English menu prices are nearly double its Japanese ones, denies discriminating
Princess Mononoke magnets return just in time to treat yourself to awesome anime decorations
Umamusume anime girl plushie recalled for having parts she absolutely should not have【Pics】
Giant hotel rooms in Osaka reflect the new non-niche face of travel in Japan.
Japanese women showing rebounding interest in giving Valentine’s Day chocolate【Survey】
We ate sushi made from Japan’s most expensive tuna ever【Taste test】
Starbucks Japan ready to get Year of the Horse started with adorable drinkware and plushies【Pics】
7-Eleven Japan starts new temporary luggage storage service in over 300 branches
Disillusionment at Tsukiji’s tourist-target prices led us to a great ramen restaurant in Tokyo
Starbucks teams up with 166-year-old Kyoto doll maker for Year of the Horse decorations【Photos】
Tokyo’s Tsukiji sushi neighborhood asks tour groups to stay away for the rest of the month
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Updated cherry blossom forecast shows extra-long sakura season for Japan this year
Human washing machine pods coming to Japanese hotels【Photos】
McDonald’s Japan unveils moon-viewing sukiyaki burgers and sweets for tsukimi season
Free double pickles and onions at McDonald’s Japan will help your budget, ruin your breath
McDonald’s Japan releases newest heartwarming anime ad in everyday happiness series【Video】
This beautiful, heartwarming winter anime is also a McDonald’s Japan commercial【Video】
Godzilla vs McDonald’s! King of monsters takes on fast food king’s new Godzilla Burgers【Video】
McDonald’s Japan’s Gurakoro burgers, like a cup of hot soup in sandwich form, return this month!
We fall in (and out) of love with McDonald’s new Diner Double Beef burger
We Sample Traditional Portuguese Cuisine… at McDonald’s
McDonald’s to get fresh at breakfast time, the little scoundrel
McDonald’s Japan adds first-ever shrimp rice burger to menu in gohan sandwich expansion
Tsukimi burger season heats up as McDonald’s Japan unveils new moon-viewing burger lineup【Pics】
McDonald’s Japan is unleashing the Giga Big Mac, with 2.8 times the beef of a regular Big Mac
McDonald’s Japan to return “free smiles” to menu
We live the high life with McDonald’s two most expensive Quarter Pounders ever
McDonald’s Japan’s Fuwatoro Tamago Noko Demi Gurakoro is coming to warm us up this winter
“Adult anime” geta new meaning with McDonald’s Japan ad from Fist of the North Star creator【Video】
McDonald’s Japan is changing the ingredients in Chicken McNuggets
Leave a Reply