Hardcore hospitality recalled in comical recreation.
When you combine Japan’s world-famous customer service standards with Disney theme parks’ renowned commitment to pleasing patrons, it’s no surprise that Tokyo Disneyland goes above and beyond in taking care of its guests. In the past, we’ve seen how the park’s staff will inform visitors who came by car of potential safety hazards regarding their vehicle, and now comes another tale of amazing service from Japanese Twitter user Emi Omatsu.
Omatsu regularly shares and stars in short comedy videos, and in this one she relates the events of a recent trip she took to Tokyo Disneyland. While there, Omatsu got a nosebleed, and in the video she plays the part of the park employee who came to her aid, recreating the conversation that took place.
先日ディズニーランドで
— 大松絵美(エミリンチャンネル) (@oomatsuemi) April 10, 2017
鼻血を出してしまったのですが
キャストのお姉さんが
とにかく神対応だったので再現してみた。。。 pic.twitter.com/BwZ3nyfnBd
The excited dialogue begins with:
“Oh no, what’s the matter? Ah you have a nosebleed! Please wait just a moment.”
The attendant then scurried off for a moment, but returned shortly with:
“Sorry to keep you waiting. Here are some tissues, alcohol disinfectant wipes, and a plastic trash bag. Is there anything else I can get for you?”
At this point, Omatsu told the employee that she would be OK. She also apologized for the trouble, but the employee immediately put her mind at ease, saying:
“No no no, not at all! This sort of thing happens a lot. You probably were just so excited to see Mickey that you got a little nosebleed. Don’t worry about it at all. It happens to me a lot too!”
With that, the employee started to walk away, but then turned around and came back with one other thing she’d forgotten to mention.
“Oh, by the way, about the trash bag, if you just let anyone of our staff members know, they’ll throw it away for you. Happy Easter!”
In other words, Tokyo Disneyland understand that during your stay in its happy wonderland, you probably don’t want to carry a bag of bloody tissues around with you while you’re waiting in line for Space Mountain or posing for pictures with Winnie the Pooh. So if there’s no trash can nearby, they consider it part of their job to take the hemoglobin-infused paper off your hands, because they realize that sometimes during a day at Disneyland, there’s going to be a little blood mixed in among all the smiles and laughter.
Source: Twitter/@oomatsuemi

Tokyo Disneyland celebrates “Thanks Day” where the employees become valued guests
Wheelchair fraudsters fake disabilities at Tokyo Disneyland, get called “jerks” online
Tokyo Disneyland’s Twitter lets you feel like a guest without setting foot in the park, and fans are thrilled
Tokyo Disneyland’s attention to detail really ‘leafs’ an impression!
New Japanese overnight train coming to connect Tokyo with Tohoku in sleep-travel style
Japan’s cheap beef bowl chain goes upscale with Matsuya Premium, but is it worth the higher price?
7-Eleven Japan joins the craze for Korean Gamja Cheese Balls
Two of Kyoto’s famous temples tackle streetside trash with solar-powered trash cans
Starbucks Japan releases special limited-edition summer drinks… at only 30 stores
Anne Hathaway creates PR frenzy in Japan after mentioning Tottori in Devil Wears Prada interview
Luxury houseplant fraud leads to arrest of Takamatsu man
East Japan Railway announces plans to abolish magnetic-strip tickets
Shakey’s Japan creates matcha mochi, Kyoto fish, and Kansai Chili Con Carne pizzas
Super Mario Galaxy Happy Meal toys now available at McDonald’s Japan
Even at twice regular Daiso price, this handy item is still great for summer travel in Japan
New Square Enix Cafe reveals Final Fantasy, Dragon Quest, Nier, and Fullmetal Alchemist menu items
Ghibli’s No Face continues to demonstrate his generous character growth by dispensing soy sauce
Japanese rice cooker recipe gives us a tasty new way to enjoy vegetables and wieners
Family Mart commits “reverse fraud” in new Giant All-Star Festival, and we couldn’t be happier
New Tokyo sweets shop offers 648 different mochi ice cream dumpling combinations
Colour Hunting: The hot new street photography trend changing how we see Japan
Body of missing American college student found in Kyoto mountains
Tokyo’s life-size Gundam anime mecha statue will be removed this summer
Ichiraku Ramen-inspired ramen sets from Naruto anime pay homage to Naruto, Sasuke, and Sakura
Kanji ice cream becomes a sell-out hit in Japan
Uniqlo reveals third round of massive 100-year-anniversary manga T-shirts for Jump’s Shueisha
New official Ghibli anime food cookbook will teach you how to make Ponyo’s ramen and more
Japanese convenience store Lawson launches new “mini supermarket” chain, L Minimart
Japan’s real-world Pokémon hot spring’s first photos are here![Photos]
Kyoto public junior high school becomes first in Japan with a hoodie school uniform
Japanese convenience store shows us how to dress for the rainy season
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
Man jumps in front of Tokyo Disneyland parade, gets tackled to sound of Christmas music【Video】
Tokyo Disneyland’s Space Mountain is now closed
Tokyo Disneyland or Universal Studios Japan, which is better? Poll reveals sharp regional divide
Tokyo Disneyland/Disney Sea announce cosplay rules, allowed characters for Halloween 2019
Experience an entire day at Tokyo Disneyland in just 110 seconds of time-lapse video
Japanese TV program chuckles at Shanghai Disneyland’s “non-Disney” characters, like…Mulan?
The reason Tokyo Disneyland has no mosquitos (plus three other cool things about its water)
Eating Our Way Through Tokyo Disneyland and DisneySea【You, Me, And A Tanuki】
Tokyo Disneyland allows cosplay for Halloween but prohibits non-Disney character costumes
No screaming on roller coasters, please, say Tokyo Disneyland, other Japanese amusement parks
Star Wars Takes Over Tokyo Disneyland to Celebrate Reopening of Star Tours
Tokyo Disneyland and Disney Sea are getting their own exclusive Pocky