
Sometimes help can come from where you least expect it… like, REALLY least expect it.
Throwing away trash in Japan can be a complicated nightmare. Paper, plastic, glass, burnable… all of them and more have their own days to be put out, and if you miss collection day, then you have to keep the ever-growing pile inside of your house until the next pick-up day for that category, which can be up to a month for more obscure types.
To help any confused citizens, the Yokohama City Recycling and Environmental Bureau recently released an app called “Iio” (pronounced “ee-oh”), a chatbot that tells you how to deal with certain types of garbage. For example, if you ask it about “glass bottles,” it would tell you when, where, and how to put them out for collecting.
But things took an interesting turn when people started asking Iio how to deal with unconventional things they wanted to “throw away.” Take a look:
▼ “When I asked the Yokohama City Garbage Collection Bureau about how to
get rid of garbage, it gave me such an accurate answer!” (translation below)
横浜市清掃局にゴミの出し方聞いてみたら的確な答えが来てビックリ! pic.twitter.com/Q9iSe8pPh3
— マーン (@MuuMann) August 14, 2017
Iio: Hello, I am Iio.
Iio: If you tell me the name of the garbage you want to get rid of, I can tell you how to get rid of it. For example, if you want to know about fees for oversized garbage, ask me about, for instance, “bicycle removal fees.”
Me: Husband.
Iio: Really!! The [existential French playwright] Armand Salacrou once said: “Marriage is the lack of judgment, divorce the lack of patience, and remarriage the lack of memory.” Maybe you should work on improving your patience?
Yeowch! Iio the garbage-helper chatbot is throwing some seriously classy shade right there. Most chatbots usually just spit out “I’m sorry I didn’t understand what you said” when the user asks them something out of the ordinary. But Iio’s programmers went out of their way to give this wand-waving rabbit quite the personality.
Here’s some more of Iio’s responses: (translations below)
おもしろい pic.twitter.com/Ex0oK9t3mp
— マーン (@MuuMann) August 14, 2017
Me: Life.
Iio: Do you really want to throw that away? Snoopy once said: “If you think about something at three o’clock in the morning and then again at noon the next day, you get different answers.” Sleep on it today, and then see what you think tomorrow.
FF外から失礼します。お金だとこのような答えが返ってきました。 pic.twitter.com/AvTJcg2wXm
— ぞんびちゃん (@Talpidae_metro) August 15, 2017
Me: Money.
Iio: That might go against the laws dealing with the destruction and damage of currency, so don’t throw that out.
— たまきゅー (@chokutokuumeda) August 15, 2017
Me: My life
Iio: I don’t understand your question. Sorry. Either ask something else, or choose one of the items below: 1. Metals, 2. Plastics, 3. Wood, 4. Broken Objects, 5. Paper, 6. Cloth, 7. I Don’t Know.
Well it seems as though even Iio’s seemingly-endless wisdom about life and laws has a limit, but just for fun here’re some more of its responses to other questions:
Me: Love.
Iio: The American psychologist Barbara De Angelis once said: “You never lose by loving. You always lose by holding back love.”Me: Hope.
Iio: In Don Quixote, Cervantes said: “It is better to have great hopes than dull riches.” You should ask yourself again what your hopes are.Me: Dreams.
Iio: Martin Luther King Jr. once said: “Always make room in your heart for dreams.” If you’re throwing away a dream to make room for another, then that’s okay.Me: Romance
Iio: The Film Director Woody Allen once said: “To love is to suffer. To avoid suffering one must not love. But then one suffers from not loving.”
Iio’s philosophical advice game is on point, having a perfect response for just about everything. Now we’re just wondering how long it will take before it starts talking about anime and hay fever like Microsoft’s Japanese A.I. chatbot….
Sources: Twitter/@MuuMann via My Game News Flash, Yokohama City Recycling and Environmental Bureau (1, 2)
Top image: SoraNews24
[ Read in Japanese ]

Starbucks Japan adds a new Frappuccino and Milk to the menu, but are they worth the calories?
War in Iran causing dark development for potato chip packages in Japan
Don’t miss the Tokyo Tower City Light Fantasia ~Summer Landscape 2026~ event during your travels
Akira creator opens his own anime studio, is recruiting artists even without Japanese fluency
Starbucks Japan releases two new “chunky” drinks… and matching gel designs for our nails
Starbucks Japan adds a new Frappuccino and Milk to the menu, but are they worth the calories?
War in Iran causing dark development for potato chip packages in Japan
Don’t miss the Tokyo Tower City Light Fantasia ~Summer Landscape 2026~ event during your travels
Akira creator opens his own anime studio, is recruiting artists even without Japanese fluency
Starbucks Japan releases two new “chunky” drinks… and matching gel designs for our nails
Japan now has gyoza doughnuts, and they taste like no other doughnut we’ve tried before
Pokémon retro black-and-white Game Boy art T-shirts are on the way from Uniqlo[Photos]
Japan’s largest online resale site banning scalper sales of McDonald’s new anime Happy Meal toys
Pizza Hut now sells curry pizza in Japan
Dr Pepper knockoff Mr Popper is a cult drink in Japan, but does it taste like the real thing?
The average age of Japan’s hikikomori shut-ins is getting older, survey shows
Japan enters Golden Week vacation period, survey shows one in three plan to ride it out at home
Mt. Fuji hot spring inn gets even more beautiful after dark with Firefly Festival
Does one of Japan’s favorite chocolate brands work with the Pringles chocolate hack?
Japanese criminals are now using crabs to hunt for burglary targets
Japanese hair salons going bankrupt in record numbers
Japan releases new ramen sandwiches… that don’t taste like ramen
Japanese Pokémon card shop grabs scissors as part of its plan to keep scalpers away
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
Wisteria season starts early with blooming of Japan’s Great Wisteria in its beautiful garden
Japan’s best conveyor belt sushi restaurant of seven years ago has now, finally, come to Tokyo
New Kyoto Converse sneakers celebrate Japan with traditional kimono fabrics for your feet
Brand-new Pokémon manhole covers coming to help the recovery of a disaster-stricken part of Japan
Japan’s awesomely beautiful Alpen Route snow corridor is now open
Japan’s new Pokémon jackets give you the look and powers of the Kanto starter trio
Injuries on stairs in Tokyo highlight an overlooked design flaw
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Japan now has gyoza doughnuts, and they taste like no other doughnut we’ve tried before
Pokémon retro black-and-white Game Boy art T-shirts are on the way from Uniqlo[Photos]
Japan’s largest online resale site banning scalper sales of McDonald’s new anime Happy Meal toys
Pizza Hut now sells curry pizza in Japan
Dr Pepper knockoff Mr Popper is a cult drink in Japan, but does it taste like the real thing?
The 3 best secret places to eat a cheap One Coin lunch in Shinjuku
Japan releases new ramen sandwiches… that don’t taste like ramen
Mt. Fuji hot spring inn gets even more beautiful after dark with Firefly Festival
Pokémon hot spring footbath opening in Japan this spring
This train station bento boxed lunch shop has been in business for nearly 100 years
Japanese criminals are now using crabs to hunt for burglary targets
Criminals of Japan’s Edo Period Were Often Punished by Getting Face Tattoos
McDonald’s Japan hack: Make a Chicken Tatsuta in five minutes anywhere in the world
Does one of Japan’s favorite chocolate brands work with the Pringles chocolate hack?