
Manners maketh the man. Unless he’s at a convenience store, according to some Japanese social media users as debate over manners erupts.
As the saying goes, being polite doesn’t cost a thing. Except, it does. It uses up some of our ever so valuable seconds, seconds that could be spent doing much more worthwhile things. Personally, I always say thank you but more out of habit than a genuine feeling of gratitude, so that more than once I’ve found myself thanking the automated check-outs at the supermarket. Similarly, I always say thank you to convenience store staff in Japan when I pop in for my daily essentials. But, according to more than a few Japanese social media users, I and my fellow gratitude-expressing kin just look ridiculous, or creepy.
▼ A typical convenience store customer engaging in a ceremonial bow to express his gratitude for the shop clerk heating his bento in the microwave.
There are plenty arguing that people saying at least a single word to show their appreciation should be common sense, whether it be arigatou gozaimasu (equivalent to thank you very much), arigatou (thank you), doumo (thanks, or ta), or the horribly grating to English-speakers’ ears, sankyuu. A surprisingly large number argued the opposite though, including some convenience store staff.
“I always say thanks, but I often overhear people behind me saying things like, ‘Aren’t they embarrassed?’, or ‘What an idiot!'”
“There are so many rude people! I get so annoyed!”
“What exactly are you supposed to be thankful for?”
“There’s no difference between them and vending machines, what do they care if you mumble something or not.”
“As a clerk, it’s really creepy when people start thanking you.”
“I don’t say anything, only weird people do, right?”
“Arigatou gozaimasu is a bit much, but you should at least say arigatou.”
“I bet all the people who don’t say anything have never worked a job like that.”
A survey conducted by a student part-time job-finder site MyNavi found that only 21.8% of respondents said thanks every time, while 24.1% never said anything at all. In an earlier survey by the same company, thirty convenience store clerks were asked how being thanked made them feel and the answer was a unanimous “happy”, so maybe some of those who joined in the debate on the not-saying-anything side will rethink their stance…or take a leaf out of the foreigners in Japan handbook.
Source: Yahoo! News Japan/J Cast News via jin115
Top image: Pakutaso
Insert images: Pakutaso


Japan’s second-largest convenience store chain changes service policy for sake of foreign workers
The customers Japanese convenience store clerks hate the most
How should you respond when a Japanese person gives you a compliment?
Five important manners to remember when buying something at a Japanese convenience store
Two incredibly important phrases to remember when shopping in Japan
Universal Studios Japan is giving Frieren anime fans the chance to make unforgettable memories.
Tokyo’s life-size Gundam is getting a new look before its end-of-summer removal
New Japanese overnight train coming to connect Tokyo with Tohoku in sleep-travel style
Japan now has “edible cat fur” for people who really love felines
7-Eleven’s new green tea rice ball and sweets are only available in Japan’s top tea-growing area
Sanrio Hotel Floria isn’t actually a hotel, but it’s still a must visit for fans traveling in Tokyo
300-tonne hose washes up on Japanese shore
7-Eleven Japan has a new Creamy Iced Cafe Latte that’s a hit on social media
Japanese university welcomes birth of baby deer on campus, president waives entrance exam[Videos]
Mos Burger adds Kandy Tea Milk to the menu and Japanese social media is here for it
East Japan Railway announces plans to abolish magnetic-strip tickets
New Square Enix Cafe reveals Final Fantasy, Dragon Quest, Nier, and Fullmetal Alchemist menu items
Japan’s cheap beef bowl chain goes upscale with Matsuya Premium, but is it worth the higher price?
Family Mart commits “reverse fraud” in new Giant All-Star Festival, and we couldn’t be happier
New Tokyo sweets shop offers 648 different mochi ice cream dumpling combinations
7-Eleven Japan joins the craze for Korean Gamja Cheese Balls
Shakey’s Japan creates matcha mochi, Kyoto fish, and Kansai Chili Con Carne pizzas
Anne Hathaway creates PR frenzy in Japan after mentioning Tottori in Devil Wears Prada interview
Kanji ice cream becomes a sell-out hit in Japan
Uniqlo reveals third round of massive 100-year-anniversary manga T-shirts for Jump’s Shueisha
Even at twice regular Daiso price, this handy item is still great for summer travel in Japan
New official Ghibli anime food cookbook will teach you how to make Ponyo’s ramen and more
Tokyo’s life-size Gundam anime mecha statue will be removed this summer
Japanese convenience store Lawson launches new “mini supermarket” chain, L Minimart
Japan’s real-world Pokémon hot spring’s first photos are here![Photos]
Kyoto public junior high school becomes first in Japan with a hoodie school uniform
Japanese convenience store shows us how to dress for the rainy season
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan releases new drinkware and goods for Valentine’s Day
We deeply regret going into this tunnel on our walk in the mountains of Japan
Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
Japan reportedly adding Japanese language skill requirement to most common foreigner work visa
Japan’s 5.3 million beautiful Hitachi Nemophila flowers are now in full bloom[Photos]
Pokémon and Ikea Japan cross over into each other’s worlds with collaboration events
For chivalry, Japanese man tells female store clerk “I aint got nothing to say to you!”
Customer from hell terrorizes Japanese convenience store after misunderstanding about cigarettes
Japanese customer finds run-in with “Indian” convenience store clerk a refreshing experience
Is the Japanese Word for “Thank You” Losing Its Meaning?
Japanese convenience store customers reimagined as gacha game characters
To ask or not to ask: The etiquette and law of using convenience store restrooms in Japan
Six ways to avoid looking like an “idiot” when shopping at Japanese convenience stores
Should you say “Itadakimasu,” Japan’s pre-meal expression of thanks, when eating by yourself?
Convenience store clerk arrested for punching customer over receipt in Hyogo Prefecture
Japanese convenience stores showing “hardening of society” with touch-screen age verification?
UX at Japanese convenience store is a heartwarming example of excellent customer service
Who has better manners? Blogger lists three things foreigners do that impress even the Japanese
Lawson convenience stores continue to hand people their coffee, even though no one wants them to
Japanese man says “I’m a Vietnamese” while pointing knife at convenience store worker to rob her