UX design

The reasons why Japanese highway rest stops have angled parking

Clever design is a literal lifesaver. 

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Why do seats at some Japanese station platforms face away from the trains?

Unusual design in Kansai is a clever example of thoughtful customer service, designed specifically with the user in mind.

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UX at Japanese convenience store is a heartwarming example of excellent customer service

A simple design makes daily life so much easier for customers.

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