You would think any transportation business would realize that in the event of a massive delay, a steady flow of information to the passengers is crucial.
Still, places like Kunming Changshui International Airport in China and more recently Keihan Electric Railway in Japan continue to leave their customers stranded without a clue about what’s happening with disastrous results.
On 24 March, Keihan Electric Railway experienced a massive loss of power along the entire Main Line running between Osaka and Kyoto. The hour-and-a-half delay ruined many people’s days and resulted in a tongue lashing for one blind lady.