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convenience stores (Page 27)

I’m not sure which is more surprising, the fact that Japan has convenience stores everywhere, or that every clerk working at them seems to be polite and attentive. Even with those high standards, though, occasionally you’ll come across a real standout employee, such as Family Mart’s Kato.

As we reported in June, Kato throws himself into his work with more energy and enthusiasm than any manager has a right to expect of front-line customer service workers. But while Kato’s unbridled passion for his job has made him something of a minor Internet celebrity, it’s also attracted the attention of Family Mart headquarters, which has asked the animated clerk to consider toning his act down.

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FamilyMart cancels release of foie gras bento due to complaints over animal cruelty

Popular Japanese convenience store chain FamilyMart has cancelled the release of a foie gras and beef patty bento ready meal due to customer complaints. While news of the cancellation will no doubt please animal rights supporters, some Japanese netizens have opposed the decision, arguing that the consumption of foie gras is no worse than the consumption of beef.

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