Family Mart relaxes customer service rules in recognition of clerks who aren’t native Japanese speakers, also allows dyed hair.
customer service (Page 5)
At Lawson convenience stores, they’ll hand you your coffee, and you’re gonna like it, dammit.
When you stop and think about it, putting pictures of cockroaches on a product for people who hate them is kind of a weird strategy.
Video game giant continues to be a customer service titan as it restores fan’s original model 3DS.
Shelf-stocking technique has some saying they’ll never shop at the branch, or even the chain, again.
Manners maketh the man. Unless he’s at a convenience store, according to some Japanese social media users as debate over manners erupts.
Seniors especially irked by the mechanical process, but most people agree it’s kind of pointless anyway.
Most Japanese machines adhere to the philosophy that traveling is not about the destination, but the journey.
Warmhearted hospitality plus unforgiving customers equals the world’s highest service standards.
Fast food location’s Smile Improvement training is keeping an extremely close eye on employee conduct.
Hardcore hospitality recalled in comical recreation.
Who beats out religious proponents and yakuza for the most feared customer to encounter at a mobile phone counter?
In Japan, the customer is God, and sometimes that means going above and beyond to please with distinctive styles of service.
When “the customer is God” starts to go to the customers’ head, one hero stands to put things in perspective.
In a society that prides itself on polite customer service, this ticket machine stands out for its hilariously impolite treatment of customers.
MOST POPULAR
Now
Japanese government will check and judge new baby name pronunciations, presents guidelines
Station of despair: What to do if you get stuck at the end of Tokyo’s Chuo Rapid Line
Japanese train station vending machine has the best souvenirs for rail otaku
This downtown Tokyo cafe is like a time machine that takes you back 50 years into the past
Totoro towels gently glow in the dark to set the Ghibli nighttime mood in your home【Photos】
Celebrating legal marriage days in Japan with budget-friendly photoshoots
Shakey’s is back! All-you-can-eat pizza chain returns to downtown Tokyo’s Shinjuku
Evangelion and McDonald’s Japan launch first-ever collaboration with transforming figures【Video】
Japan’s top 10 food travel destination prefectures【Survey】
Starbucks Japan just released a new matcha green tea latte, but is it any good?
Weekly
Japanese company develops classy heavy metal band frames for glasses- This downtown Tokyo cafe is like a time machine that takes you back 50 years into the past
One of Japan’s rarest sweets is a sell-out hit that looks and tastes like frost
Studio Ghibli showcases traditional craftsmanship with new wallet range- Station of despair: What to do if you get stuck at the end of Tokyo’s Chuo Rapid Line
Mysterious light-up rainy night-sound Totoro figure doesn’t actually show a scene from the anime
Major Japanese city is abolishing extracurricular activities at all of its middle schools
Spirited Away and Princess Mononoke plushies show a softer side of formidable Ghibli characters- Shakey’s is back! All-you-can-eat pizza chain returns to downtown Tokyo’s Shinjuku
- Japanese government will check and judge new baby name pronunciations, presents guidelines
Monthly
Possessing Harry Potter’s Sword of Godric Gryffindor is now illegal in Japan
Uniqlo announces first-ever collaboration with horror manga master Junji Ito【Photos】
J-pop mega star Ado reveals she’s been living in the U.S., may not understand language acquisition
Starbucks Japan is calling it quits with paper straws
Studio Ghibli releases new range of cardigans for anime fans
Japan’s most popular castle raising ticket prices by up to 200 percent for non-local tourists
Furikake rice seasoning sales are soaring, which is bad news for Japan as a whole- Japanese company develops classy heavy metal band frames for glasses
Studio Ghibli heroine cardigans give you warmth and strength to face everyday challenges
Eight unforgettable hot springs, as recommended by Japan’s “Professor Bath”
Yearly
McDonald’s new Happy Meals offer up cute and practical Sanrio lifestyle goods
Foreign tourists on Shinkansen bullet train break suitcase etiquette, angering local passengers- Possessing Harry Potter’s Sword of Godric Gryffindor is now illegal in Japan
[Deleted] Article written for April Fool’s Day 2018
Japanese government to make first change to romanization spelling rules since the 1950s
Foreigner’s request for help in Tokyo makes us sad for the state of society
Japanese convenience store Family Mart announces abolishment of eat-in spaces
Life-size vibrating Legend of Zelda Master Sword for sale from Nintendo【Photos】
Princesses, fruits, and blacksmiths: Study reveals the 30 most unusual family names in Japan
Studio Ghibli releases free-download board game — Here’s how to play it without reading Japanese
RECOMMENDED STORIES
Celebrating legal marriage days in Japan with budget-friendly photoshoots
Shakey’s is back! All-you-can-eat pizza chain returns to downtown Tokyo’s Shinjuku
Evangelion and McDonald’s Japan launch first-ever collaboration with transforming figures【Video】
Japan’s top 10 food travel destination prefectures【Survey】
Starbucks Japan just released a new matcha green tea latte, but is it any good?
10 great quirky museums to beat the Japan rainy season blues
16-year-old Japanese girls will no longer be allowed to marry, age of legal adulthood moves to 18
Low price, free booze and curry, late check-out, and great location — Akihabara capsule hotel has it all
Better know a train nerd: 36 different classifications for Japan’s “densha otaku”
Starbucks Japan releases a new Frappuccino that looks and tastes like a floral bouquet
One of Japan’s rarest sweets is a sell-out hit that looks and tastes like frost
-
