Terrible customer service, pretty decent arm strength.
customer service (Page 4)
A simple Nintendo Switch purchase comes with a surprising question, and amazing customer service.
Keep your saliva in your mouth, not on things other people are going to touch, taxi company says.
Pair of visitors get called “jerks” online, but we’d have picked a harsher label.
One of the year’s most touching stories gets a very special Christmas episode.
Why fix a problem in seconds when you can throw an extended hissy fit instead?
Beyond-kind lost and found corner still hopes it can find original owner.
Cashier follows customer’s request to the letter but still gives him the last thing he expected.
Guidebooks love to say it’s because Japanese people think tipping is rude, but that’s not even close to the whole story.
Comparison video shot at Brazilian airport shows huge customer service gap.
Leaping into action and clearing Japan’s already high bar for customer service in an amazing way.
Family Mart relaxes customer service rules in recognition of clerks who aren’t native Japanese speakers, also allows dyed hair.