customer service (Page 3)
Special Animal Crossing-edition owner gets a surprise when Nintendo fixes her busted handheld.
Solving a mystery and saving a marriage is all in a day’s work for this beloved Japanese gaming company.
Look out — Japan’s old capital appears to be rising again, with an army of koi fish behind it.
The face mask that’s meant to show people how happy you are looks rather odd when used in real life.
World Heritage-listed Golden Pavilion is currently covered up for repairs, but that doesn’t mean you won’t be able to see the building.
Japan is known for its excellent customer service, but being an excellent customer is important too.
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Studio Ghibli releases new onigiri rice ball-shaped lunch bag for Kiki’s Delivery Service fans
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TeamLab is building a new Tokyo museum, and it’s the digital art group’s biggest ever
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Family Mart releases 47 convenience store socks and stickers, one for every prefecture in Japan
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Japan’s Suica Penguin character is “graduating”, and you can choose its successor- Two American women attempt to smuggle US$1 million worth of cannabis into Tokyo for a free trip to Japan
Tokyo ward looking to change lodging laws, ban more than half of its Airbnb-style rentals- New Shinkansen platform vending machine sells local-flavor treats from 127-year-old snack maker
Megadeth guitarist becomes voice of reason regarding tourists dancing at shrine in Japan
New Transforming Business Card case brings anime mecha to Japanese work meetings
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12-year-old British girl who went missing in Tokyo found safe after visiting anime sites around Yokohama
7-year-old boy left behind on Mt. Fuji by his own dad
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Sushi Bus: Japan’s first conveyor-belt bus lets you eat sushi while sightseeing around Tokyo
Studio Ghibli unveils new anime calendars and diary planners for 2027
Study finds hundreds of people in Indonesia legally named after Naruto, Inuyasha, other anime stars
Japan approves foreign resident visa renewal fee increases of up to 967 percent, starts soon
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Kyoto temple bans visitors from wearing kimono
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Japan announces sudden 400-percent increase in visa fees for foreigners entering the country
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Starbucks Japan releases new drinkware and goods for Valentine’s Day
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Tokyo subway installing new ticket gates that don’t accept payment through Suica or other IC cards
Japanese ninja certification exam attracts 131 candidates from Japan and abroad
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New Shinkansen platform vending machine sells local-flavor treats from 127-year-old snack maker
Ghibli’s Toshio Suzuki not impressed by generative AI images, Hayao Miyazaki thinks even less of them
Japanese mayors challenge each other to nighttime ninja battle, now recruiting participants
Roaming rubbish bin robot at Shinjuku Station solves the problem of where to put your trash
Ghibli store Donguri Kyowakoku now has special frames to protect your anime art Paper Theater kits
Don Quijote ear cleaner sucks, and was criticised by customers, but is the new version any better?
Tokyo’s Shibuya puts up new posters asking visitors to use recycle boxes properly
New Gundam megastore announced for one of Tokyo’s most popular tourist neighborhoods
Japan’s Suica Penguin character is “graduating”, and you can choose its successor
Megadeth guitarist becomes voice of reason regarding tourists dancing at shrine in Japan
Eel sauce is our new favorite cooking hack for making any dish sweet and savory with zero hassle
Converse Japan releases green tea cup sneakers so you can wear your love for sushi on your feet
Real-world Zelda Master Sword on the way from American toymaker, plays game music and sounds
Japanese restaurant chain offering free food for a year if you beat massive meat bowl challenge
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