I’m not sure which is more surprising, the fact that Japan has convenience stores everywhere, or that every clerk working at them seems to be polite and attentive. Even with those high standards, though, occasionally you’ll come across a real standout employee, such as Family Mart’s Kato.
As we reported in June, Kato throws himself into his work with more energy and enthusiasm than any manager has a right to expect of front-line customer service workers. But while Kato’s unbridled passion for his job has made him something of a minor Internet celebrity, it’s also attracted the attention of Family Mart headquarters, which has asked the animated clerk to consider toning his act down.

















Tokyo considering law requiring more trash cans following litter increase in heavily touristed area
Sanrio theme park in Japan announces plans to expand into a Sanrio resort
Japanese woman sues man for 1.5 million yen for violating her “right to chastity”
Japan’s first hotel with a human washing machine is now ready for you to come and bathe in it
Tokyo event lets you travel back in time, for free, to celebrate 100 years since Showa era start
Has China’s don’t-go-to-Japan warning shortened queues at this Ichiran ramen restaurant in Tokyo?
7-Eleven Japan has a hack for creating insanely delicious potato chip rice meals
Uniqlo Ukiyo-e Blue T-shirts: A cool-hued reinterpretation of some of Japan’s greatest paintings
Princesses, fruits, and blacksmiths: Study reveals the 30 most unusual family names in Japan
Gundam and Reebok team up for new GQuuuuuuX Pumps【Photos】
Nintendo’s Kirby now delivering orders at Kura Sushi restaurants, but not in Japan
Stamina-destroying “Paralysis Noodles” are Tokyo’s newest over-the-top ramen innovation
Japan considering raising international traveler departure tax even more than previously reported
Is China’s don’t-go-to-Japan warning affecting tourist crowds in Shibuya’s Don Quijote?
China’s don’t-go-to-Japan warning seems to be affecting Osaka’s Namba and Dotonbori neighborhoods
Japan’s EF English Proficiency Index rank drops for 11th straight year, hits lowest ever
Chinese government’s don’t-go-to-Japan warning has heartwarming non-effect on Yokohama Chinatown
KFC Japan opens a Christmas restaurant in Tokyo…but why???
Studio Ghibli adds new Kiki’s Delivery Service music box to its anime merchandise shop in Japan
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Starbucks Japan unveils new Christmas goods and a rhinestone tumbler that costs 19,500 yen
Real-world Nausicaa Ghibli anime glider completes its final flight in Japan【Video】
Japanese train company is letting fans buy its actual ticket gates for their homes
Is China’s don’t-go-to-Japan warning affecting tourist crowds in Tokyo’s Asakusa neighborhood?
The 10 best day trips from downtown Tokyo【Survey】
Brand-new Pokémon park opens in Japan with larger-than-life-size Lapras【Photos】
Japanese government considering tripling departure taxes to combat overtourism
Starbucks Japan unveils the new Soupuccino
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s deadliest food claims more victims, but why do people keep eating it for New Year’s?
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
The top 10 annoying foreign tourist behaviors on trains, as chosen by Japanese people【Survey】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Has China’s don’t-go-to-Japan warning shortened queues at this Ichiran ramen restaurant in Tokyo?
7-Eleven Japan has a hack for creating insanely delicious potato chip rice meals
Uniqlo Ukiyo-e Blue T-shirts: A cool-hued reinterpretation of some of Japan’s greatest paintings
Princesses, fruits, and blacksmiths: Study reveals the 30 most unusual family names in Japan
Gundam and Reebok team up for new GQuuuuuuX Pumps【Photos】
Dagashiya Ahiru Shop is a hidden gem for Japanese snacks lovers
Japan’s most popular maid cafe, Akiba Zettai Ryoiki, opens new “Maid Cafe Winery” in Akihabara
We tried out the new Starbucks Cold Brew “Lime” coffee and it tasted unexpectedly refreshing
Tokyo Station staff share their top 10 favorite ekiben
Is China’s don’t-go-to-Japan warning affecting tourist crowds in Tokyo’s Asakusa neighborhood?
Major Japanese noodle chain is closing on Christmas Eve so workers can spend time with families
Weathering with You anime cafe opening soon with beautiful Shinkai-inspired menu items【Photos】