customer service (Page 2)
Danish soccer player has been winning fans in Japan, and he’s become a big fan of Japan too.
Railway company’s dedication to customer service backfires, landing it in hot water instead.
Amazing rental service lets you take the conveyor belt out of the sushi restaurant and back to your home!
The game not enough people wanted to play when it launched now has the exact opposite problem.
Domino’s Pizza Japan apologizes for freaking out Londoner with fish and chips pizza, offers free pie
This isn’t the type of self-service they were meaning.



















Starbucks Japan releases new sakura goods and drinkware for cherry blossom season 2026
Japan’s newest Shinkansen has no seats…or passengers [Video]
Foreigners accounting for over 80 percent of off-course skiers needing rescue in Japan’s Hokkaido
Asakusa’s Yoi no Yoi bar crawl is one of Tokyo’s best local nights out
Sailor Moon celebrates 30 years with beautiful purse, accessory lines from Samantha Group【Pics】
Five Okinawan foods that have changed our reporter’s view on local cuisine forever
A look back on 40 years of Japanese schools banning stuff
Japanese city paints well-known prostitution street bright yellow, adds fish art【Video】
Is a snow day the perfect day to beat the crowds at a popular ramen restaurant? [Experiment]
Is China’s don’t-go-to-Japan warning affecting the lines at a popular Tokyo gyukatsu restaurant?
Three beautiful places to see Japan’s plum blossoms after starting your day in downtown Tokyo
Downloads of 39-year-old Guns N’ Roses song increase 12,166 percent thanks to Gundam
New Family Mart cinema opens inside Japanese airport
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
Man arrested in Japan after leaving car in coin parking lot for six years, racking up three-million-yen bill
Huge Evangelion Unit-01 head appearing in lights in Japan to celebrate anime’s 30th anniversary
Starbucks Japan releases new drinkware and goods for Valentine’s Day
Japan releases first official sakura cherry blossom forecast for 2026
Archfiend Hello Kitty appears as Sanrio launches new team-up with Yu-Gi-Oh【Pics】
China’s don’t-go-to-Japan warning looks to be affecting tourist crowds on Miyajima
Studio Ghibli releases new “komorebi” plush toys from Princess Mononoke and Spirited Away
Yokai are descending upon Tokyo this spring in the latest immersive art experience
Japan’s Naruto theme park now offering real-world version of Minato’s kunai ninja weapon
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer
Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
No more using real katana for tourism activities, Japan’s National Police Agency says
Starbucks Japan reveals new sakura drinkware collection, inspired by evening cherry blossoms
Sailor Moon celebrates 30 years with beautiful purse, accessory lines from Samantha Group【Pics】
Five Okinawan foods that have changed our reporter’s view on local cuisine forever
A look back on 40 years of Japanese schools banning stuff
Japanese city paints well-known prostitution street bright yellow, adds fish art【Video】
Is a snow day the perfect day to beat the crowds at a popular ramen restaurant? [Experiment]
Often-overlooked castle in Japan looks so beautiful in the snow that we can’t take our eyes off it
Giant Clodsire Pokémon plushie comes with up to 32 Woopers in super size, super cute set【Pics】
Jamiroquai doll from Japan lets you control your own Virtual Insanity 【Video】
Majority of Japanese women in survey regret marrying their husband, but that’s only half the story
Japanese Twitter user stumbles across legendary deep-sea fish, cooks and eats it four different ways
Sanrio changes Hello Kitty lead designer for first time in 46 years
Take a trip to Japan’s Dododo Land, the most irritating place on Earth
McDonald’s Japan hack: What happens when you put an apple pie inside a Big Mac?
New Family Mart cinema opens inside Japanese airport