customer service
Japan is now at a cultural tipping point, where foreign influences threaten to destroy local customs.
Cat got your tongue on where to stay? Choose one of these lodgings where the felines play a purrfect part of the customer service.
“More than friends less than lovers” team shows us what it takes to look after thousands of commuters on the rails.
Orient Industry shows that in Japan, the customer is always supposed to be appreciated and respected.
Unusual design in Kansai is a clever example of thoughtful customer service, designed specifically with the user in mind.
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Chinese government’s don’t-go-to-Japan warning has heartwarming non-effect on Yokohama Chinatown
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Japan’s EF English Proficiency Index rank drops for 11th straight year, hits lowest ever
Nintendo’s Kirby now delivering orders at Kura Sushi restaurants, but not in Japan
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Japan’s Shinkansen trains are getting a Super Mario makeover【Pics】
Studio Ghibli stamps lift your spirits with motivational phrases from Totoro
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We suspected this Japanese cable car was an overpriced tourist trip, but we underestimated it
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Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
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KFC Japan introduces a new burger 8 years in the making
New fish discovered and named “Vanderhorstia supersaiyan” for obvious reasons
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Starbucks Japan unveils new Christmas goods and a rhinestone tumbler that costs 19,500 yen
Is Kyoto less crowded with tourists after China’s don’t-go-to-Japan warning?【Photos】
Monthly
- Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
- Starbucks Japan unveils new Christmas goods and a rhinestone tumbler that costs 19,500 yen
Real-world Nausicaa Ghibli anime glider completes its final flight in Japan【Video】
Brand-new Pokémon park opens in Japan with larger-than-life-size Lapras【Photos】- Japanese train company is letting fans buy its actual ticket gates for their homes
Unique inclined elevator in Japan leads to a town that inspired Studio Ghibli’s Spirited Away
Is China’s don’t-go-to-Japan warning affecting tourist crowds in Tokyo’s Asakusa neighborhood?
The 10 best day trips from downtown Tokyo【Survey】
Naturally brown-haired Osaka student sues government for forcing her to dye her hair black
Tokyo hotel lets you make your stay a Sanrio one with special My Melody and Kuromi rooms【Pics】
Yearly
Survey asks foreign tourists what bothered them in Japan, more than half gave same answer- Japan’s human washing machines will go on sale to general public, demos to be held in Tokyo
Japan’s deadliest food claims more victims, but why do people keep eating it for New Year’s?
We deeply regret going into this tunnel on our walk in the mountains of Japan
Studio Ghibli releases Kodama forest spirits from Princess Mononoke to light up your home
Major Japanese hotel chain says reservations via overseas booking sites may not be valid
Put sesame oil in your coffee? Japanese maker says it’s the best way to start your day【Taste test】
The top 10 annoying foreign tourist behaviors on trains, as chosen by Japanese people【Survey】
No more using real katana for tourism activities, Japan’s National Police Agency says
J-pop mega star Ado reveals she’s been living in the U.S., may not understand language acquisition
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Japan considering raising international traveler departure tax even more than previously reported
Japan’s Shinkansen trains are getting a Super Mario makeover【Pics】
Studio Ghibli stamps lift your spirits with motivational phrases from Totoro
Real-life Rurouni Kenshin reverse-blade katana, forged by master swordsmith, now on display【Pics】
We suspected this Japanese cable car was an overpriced tourist trip, but we underestimated it
A whole slew of Totoro Christmas cakes are on their way to make the season extra merry【Photos】
Japan’s first-ever capybara cat cafe opens in Tokyo
Japanese Aomori fishermen now available in collectible card form, garnering unexpected popularity
Utada Hikaru’s new song part of trailer for gorgeous Penguin Highway anime movie【Video】
Why is Starbucks Japan’s Christmas stollen so good?
Utada Hikaru explains “why getting over someone is so painful”
Japanese city creates giant bread bed photo spot for limited time
Burger King Japan’s Ugly Burgers go head-to-head in a battle for flavour
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