customer service
“More than friends less than lovers” team shows us what it takes to look after thousands of commuters on the rails.
Orient Industry shows that in Japan, the customer is always supposed to be appreciated and respected.
Unusual design in Kansai is a clever example of thoughtful customer service, designed specifically with the user in mind.
Danish soccer player has been winning fans in Japan, and he’s become a big fan of Japan too.
Railway company’s dedication to customer service backfires, landing it in hot water instead.
Amazing rental service lets you take the conveyor belt out of the sushi restaurant and back to your home!
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Japanese burger chain no longer serves onion rings, but offers intriguing replacement【Taste test】
Starbucks Japan reveals new holiday goods for the 2024 festive season
Yakuza vending machines coming to real-world Tokyo neighborhood that inspired Like a Dragon games
Kyoto Whopper divides customers at Burger King Japan
Japanese mochi tasting flight has roots in samurai dining culture
Taking the Kyoto overnight bus for the first time
Doraemon found buried at sea as scene from 1993 anime becomes real life【Photos】
The 5 best Japanese bento to buy at Kyoto Station
Berserk T-shirts coming to Uniqlo for launch of new Manga Curation line【Photos】
Off-the-beaten-tourist-track observatory tower in Tokyo has great views of the city…for free!
Weekly
One of Japan’s most beautiful hot spring towns announces new limits on number of day trippers
Ghibli’s Princess Mononoke teams up with Foxfire for outdoor apparel collaboration【Photos】- Berserk T-shirts coming to Uniqlo for launch of new Manga Curation line【Photos】
Mario Kart Happy Meal toys arrive at McDonald’s Japan, and SoraNews24 has the whole set!【Photos】
After cancelling Halloween, Tokyo’s Shibuya neighborhood cancels New Year’s Eve too
Tokyo park’s sea of clouds, nighttime illumination, and cosplay days make now perfect time to visit
Samurai ritual suicide contest cancelled by organizer in west Japan
Japanese job-quitting service contacted by other job-quitting service because employee wants to quit
Flying dango: Unique tourist site where Japanese sweets are flown to you over a gorge
American jackass tourist arrested after carving name into gate at Tokyo’s Meiji Shrine【Video】
Monthly
Nintendo’s controller capsule toys are so cool, even the machine you buy them from is awesome【Pics】- One of Japan’s most beautiful hot spring towns announces new limits on number of day trippers
Tokyo Disneyland loses top-attendance crown for Japanese theme parks for second year in a row- Ghibli’s Princess Mononoke teams up with Foxfire for outdoor apparel collaboration【Photos】
Ghibli Park debuts first winter illumination display with Howl’s Moving Castle theme
Pringles releases a limited-edition sweet flavour in Japan
Sanrio and magical girl anime PreCure join forces for new merch line【Photos】- Japanese job-quitting service contacted by other job-quitting service because employee wants to quit
- After cancelling Halloween, Tokyo’s Shibuya neighborhood cancels New Year’s Eve too
What’s the deal with akebi, the perfectly purple, alien-like fruit that’s in season now in Japan?
Yearly
McDonald’s new Happy Meals offer up cute and practical Sanrio lifestyle goods
Foreign tourists on Shinkansen bullet train break suitcase etiquette, angering local passengers
[Deleted] Article written for April Fool’s Day 2018
Japanese government to make first change to romanization spelling rules since the 1950s
Foreigner’s request for help in Tokyo makes us sad for the state of society
Ghibli founders Toshio Suzuki and Hayao Miyazaki contribute to Japanese whisky Totoro label design
Japanese convenience store Family Mart announces abolishment of eat-in spaces
Princesses, fruits, and blacksmiths: Study reveals the 30 most unusual family names in Japan
Life-size vibrating Legend of Zelda Master Sword for sale from Nintendo【Photos】
Studio Ghibli releases free-download board game — Here’s how to play it without reading Japanese
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Taking the Kyoto overnight bus for the first time
Doraemon found buried at sea as scene from 1993 anime becomes real life【Photos】
The 5 best Japanese bento to buy at Kyoto Station
Berserk T-shirts coming to Uniqlo for launch of new Manga Curation line【Photos】
Off-the-beaten-tourist-track observatory tower in Tokyo has great views of the city…for free!
Osaka icon loses legs, restaurant says famous crab is exhausted
How to cook miso soup (the right way) in a few simple steps【RocketKitchen】
Studio Ghibli passport cases are here to keep you company while you travel
Miss World Japan: The great-times-20-granddaughter of samurai lord One-Eyed Dragon
Japan’s biggest manga magazine is raising its minimum payment rate for creators
100 years of Japanese women’s hair and makeup trends in less than a minute and a half【Video】
Made In Japan Fender Limited Edition Hello Kitty Stratocaster now on sale in Japan
Draw like a Studio Ghibli anime artist with exclusive watercolour set approved by Hayao Miyazaki
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